IJ06952: LONG DESCRIPTION HAS BEEN TRUNCATED AFTER RUN UPDATERICHTEXT.BAT

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION:
  
  When use UpdateRichText.bat utility to convert plain text to
  rich text for long description record, if there are many space
  lines between two lines, the data after the multiple spaces
  will be truncated.
  
  STEPS TO REPRODUCE:
  1. Import an xml file via External System to update long
  description as below for a Purchase Contract record (below is
  sample data):
  
  AAAAAA
  BBBBBB
  CCCCCC
  DDDDDDDDDDD
  
  
  2. After imported, in the database, the long description has
  been updated as below:
  
  AAAAAA
  BBBBBB
  CCCCCC
  DDDDDDDDDDD
  
  
  3. In the Purchase Contract application, this long description
  is being displayed by wrong format as below:
  
  
   AAAAAA BBBBBB CCCCCC DDDDDDDDDDD
  
  
  4. Stopped MXServer, run command
  c:\IBM\SMP\maximo\tools\maximo>updateRichText.bat
  Check database and the long description has been converted
  into:
  
  
  AAAAAA<br /><br /><br /><br /> BBBBBB<br /><br /><br /><br />
  CCCCCC<!-- RICH TEXT -->
  
  RESULT:
  The "DDDDDDDDDDD" has been truncated
  
  EXPECTED RESULT:
  The long description should be converted into:
  
  AAAAAA<br /><br /><br /><br />BBBBBB<br /><br /><br /><br />
  CCCCCC<br /><br /><br /><br /><br /><br /><br /><br
  />DDDDDDDDDDD<!-- RICH TEXT -->
  
  PRODUCT VERSION:
  Maximo 7.6.0.8-IFIX20180130-1210
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * N/A                                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * LONG DESCRIPTION HAS BEEN TRUNCATED AFTER RUN                *
  * UPDATERICHTEXT.BAT                                           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Fixed in RichTextMigration.java
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  UPGRADE PROGRAM

• Fixed component ID

  5724R46UP

Applicable component levels

• R761 PSY

     UP