IJ05695: CONNECTING TO COGNOS FROM WITHIN MAXIMO FAILS WHEN USING HTTPS.

APAR status

• Closed as fixed if next.

Error description

• ABSTRACT:
  Connecting to Cognos from within Maximo fails when using HTTPS
  PROBLEM:
  When configuring Cognos to use a HTTPS URL you are required to
  configure Maximo to use HTTPS in order to connect to Cognos.
  By setting the Maximo system property, mxe.rest.webappurl  to a
  Cognos URL that begins with HTTPS  you will be unable to
  connect to Cognos from within Maximo and will receive an error.
  STEPS TO REPRODUCE:
  1. Install Cognos to use a HTTPS URL
  2. Set the Maximo system property, mxe.rest.webappurl to use
  that URL.
  3. Try to connect to Cognos from within Maximo. ie. Go to the
  Report Administration application and under More Actions,
  select Cognos Reporting or Launch Cognos Administration.
  RESULTS:
  Error AAA-SYS-0001
  java.lang.NullPointerExceptionjava.lang.NullPointerException at
  MXCSP.logon(Unknown Source)
  EXPECTED RESULTS: The Cognos application screen appears.
  PRODUCT VERSION:
  Tivoli's process automation engine 7.6.0.3 Build 20160114-1313
  DB Build V7603-151
  LOCAL FIX:
  None
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo to Cognos users with SSL configuration                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * HTTPS was not working properly due to suppressed certificate *
  * feedback.  Enabled MXCSP to bypass suppression of required   *
  * feedback.                                                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Update to the latest MXCSP.jar                               *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels