IJ05676: BMXAA4214E - AN UNKNOWN ERROR HAS OCCURRED. PLEASE CONTACT YOUR SYSTEM ADMINISTRATOR FOR ASSISTANCE.

APAR status

• Closed as program error.

Error description

• 1) Create a new route (e.g. TEST)
  
  2) Add the following location to the route:
      - OFF101
  
  Make sure to set route configured to generate route stops as
  work order tasks.
  
  
  3) Modify job plan 401 so that each task has an FS predecessor
  to the previous task. So add 10 as a predecessor for 20 and 20
  as step 30 and so on till you get to last one.
  
  4) Create a new PM at site BEDFORD (e.g. 1020):
      - Route: Route-TEST
      - Frequency: 1 DAYS
      - Estimated next due date: Today
      - Job plan: 401
  
  5) Set PM to ACTIVE
  
  6) Disable GL component ACTIVITY: 300
  
  1) Go To > Financial > Chart of Accounts
  2) Select Action -> GL Component Maintenance
  3) Select Component ACTIVITY
  4) Unselect Active for GL Component Value 300.
  
  7) Generate work orders for PM 1020 using frequency criteria
  for 7 days. You will get error of:
  
  BMXAA4214E - An unknown error has occurred. Please contact your
  system administrator for assistance. Gather the logs from the
  <HOME> directory and determine where and why the error is
  thrown.
  
  PRODUCT VERSION:
  Issue was reproduced against Maximo 7609 with
  Scheduler 767 installed.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of Scheduler Plus 767                                  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Problem to show invalid GL Account                           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The message is show according with the expected.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• maximo
  

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels

• R767 PSY

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