IJ05082: ASSET DOWNTIME NOT WAS NOT CALCULATING CORRECTLY

APAR status

• Closed as program error.

Error description

• Go To Administration > Calendars
  Created Calendar: 24HOUR
  Start Date: 3/1/2018
  End Date: 3/31/2018
  Select Action > Define/Appy Shifts
  Shifts
  Select DAY, EVENING AND NIGHT
  Click Apply Shift(s) button
  Click OK
  Calendar populates with the 24HOURS
  Go To Assets
  Created Asset: TESTASSETDF
  Status: NOT READY
  Details section
  Calendar: 24HOURS
  Location: BPM3100
  Save
  
  Go To Work Order Tracking
  Create WO: 1237
  Location: BPM3100
  Asset: TESTASSETDF
  Change Status: INPRG
  Select Action > Report Downtime
  Start Date: 3/5/18 7:00 PM
  Hours: first showed :01 after a couple of mins it showed 555:41
  as I had not yet entered the end date.
  End Date: 3/6/18 10:30 AM
  Hours: changed from 555:41 to 27:30 after a few mins
  Click OK
  Go To Assets
  Asset: 13150
  Downtime section
  Total Downtime: 27:30 which is showing incorrectly
  
  Then created another WO: 1264
  Location: BPM3100
  Asset: TESTASSETDF
  Change Status: INPRG
  Select Action > Report Downtime
  Start Date: 3/13/18 7:00 PM
  Hours: 00:01
  End Date: 3/14/18 10:30 AM
  Hours: showed 221:04 and then changed to 27:30 after a few mins
  Go To Assets
  Asset: TESTASSETDF
  Downtime section
  Total Downtime: 55:00
  
  Complete both WO's 1237 and 1264
  Checked the Asset: TESTASSETDF
  Total Downtime: 55:00
  
  Created another WO: 1278
  Location: BPM3100
  Asset: TESTASSETDF
  Change Status: INPRG
  Select Action > Report Downtime
  Start Date: 3/15/18 7:00 PM
  Hours: 0:01 then changes to 125.12
  End Date: 3/16/18 10:30 AM
  Hours: 125:12 after about 4 seconds later it shows 15:30
  Go To Assets
  Asset: 13150
  Downtime section
  Total Downtime: 70:30
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When reporting asset downtime across multiple days, on a     *
  * calendar which has multiple shifts with at least one         *
  * spanning across midnight, the asset downtime hours are       *
  * calculated wrong.                                            *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is included in the following package:
                           | Release 7.6.1.0 of Base Services.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ASSETS

• Fixed component ID

  5724R46AS

Applicable component levels

• R760 PSY

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