IBM Support

IJ04905: BASEMAP CAUSES MAP AREA TO BE BLANK. FULL EXTENT BUTTON NEEDS TO BE CLICKED IN ORDER TO GET MAP IMAGERY.

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APAR status

  • Closed as program error.

Error description

  • STEPS TO REPLICATE:
    1. In map manager application, configure basemap.
    2. Click on Initial Extent button.
    
    Notice that map will stay blank and it will not be possible to
    set it.
    If same is checked in Assets application, map will not load
    properly
    until Full Extent button is clicked.
    

Local fix

  • ---//---
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * all users of maximo spatial                                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * BASEMAP CAUSES MAP AREA TO BE BLANK. FULL EXTENT BUTTON      *
    * NEEDS  TO BE CLICKED IN ORDER TO GET MAP IMAGERY.            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • added a new validation
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ04905

  • Reported component name

    ASSETS

  • Reported component ID

    5724R46AS

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-03-13

  • Closed date

    2020-03-23

  • Last modified date

    2020-03-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ASSETS

  • Fixed component ID

    5724R46AS

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
09 April 2023