IJ04817: CHANGING WORK ORDER STATUS IN BACKGROUND DEFAULTS TO CANCEL

APAR status

• Closed as program error.

Error description

• Problem Details:
  The PM Work Order does not change its status to Cancelled if
  the status change action is selected to run in the background.
  Instead, the process does not complete because the default
  response is to cancel, and this is suppressed.
  
  Steps to Reproduce:
  -Log in to maxdemo instance
  -Go To Work ORders | Work ORder Tracking
  -In the Status field enter "wsch" and press Enter
  -Click the Asset column header to sort
  -Click to open any record for an Asset that appears once in the
  table - to avoid operating on multiple Work Orders
  -Common Actions | Change Status
  -In the New Status field use the drop-down arrow and click In
  Progress
  -Click the checkbox for "Change work order status in the
  background?"
  -Click OK
  -Observe message indicating that the status was changed
  successfully
  -On the List View tab | Work Order field | enter the number ot
  the Work Order that you just updated, then press Enter
  -View the Status field, or click the reocrd to open it
  *Status is not updated
  *Message appears in logging, "BMXAA8233I - Do you want to
  reinstate the preventive maintenance record while you are
  canceling the PM work order?"
  
  Summary: the default response to the suppressed dialog is to
  cancel the status change; this is not visible when changing
  status in the background.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When cancelling an individual WO with a reference to a PM or *
  * PO, if the status change is performed in the background, the *
  * WO is not actually cancelled.                                *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is included in the following package:
                          | Release 7.6.1.0 of Base Services.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WORK ORDERS

• Fixed component ID

  5724R46WO

Applicable component levels

• R760 PSY

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