IJ04675: Unable to load an ASSIGNMENT table in maximo 7609 and 7610

APAR status

• Closed as program error.

Error description

• create an OS workorder/assignmet  with relationship  assignment
  create and Enterprise Service and add it to the external system.
  manually process the provided XML:
  <?xml version="1.0" encoding="UTF-8"?>
  <SyncASSIGNMENT xmlns="http://www.ibm.com/maximo"
  xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
  creationDateTime="2018-02-22T11:12:50-05:00" transLanguage="EN"
  baseLanguage="EN" messageID="890915193159707823521"
  maximoVersion="7 6 20171127-0100 V7609-45" event="0">
   <ASSIGNMENTSet>
    <WORKORDER action = "AddChange">
     <DESCRIPTION>Ventilation Fan - Check-out
  Noise</DESCRIPTION>
     <ORGID>EAGLENA</ORGID>
     <SITEID>BEDFORD</SITEID>
     <WONUM>1203</WONUM>
     <ASSIGNMENT>
      <WONUM>1203</WONUM>
      <LABORHRS>4.0</LABORHRS>
      <ORGID>EAGLENA</ORGID>
      <SITEID>BEDFORD</SITEID>
      <CRAFT>ELECT</CRAFT>
      <SKILLLEVEL>FIRSTCLASS</SKILLLEVEL>
   <STARTDATE>2018-02-28T13:00:00-05:00
  </STARTDATE>
  <SCHEDULEDATE>2018-02-28T13:00:00-05:00</SCHEDULEDATE>
      <FINISHDATE>2018-02-28T17:00:00-05:00</FINISHDATE>
      <LABORCODE>WILSON</LABORCODE>
    <STATUS>WAITASGN</STATUS>
     </ASSIGNMENT>
    </WORKORDER>
   </ASSIGNMENTSet>
  </SyncASSIGNMENT>
  Message gets processed NO error in a log  but ASSIGNMENT table
  is not loaded. the same process works in 7608 maximo
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * maximo users on 7609 using MIF importing assignments         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In 7609, assignment records via MIF import are not saved     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Caused by IV96324. I spoke with the developer who coded IV96324
  to to make sure the fix for this new apar IJ04675 will work for
  the old apar.
  

Problem conclusion

• This is fixed in code.
  
  The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack | Interim Fix for Release 7.6.1.0 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• maximo
  

Fix information

• Fixed component name

  INTEGRATION

• Fixed component ID

  5724R46I1

Applicable component levels

• R760 PSY

     UP