IJ04016: BMXAA4208E - CANNOT REPORT ACTUAL MATERIAL BASED ON INVENTORY RESERVATION

APAR status

• Closed as program error.

Error description

• It's not possible to report Actual Material transaction in
  WorkExecution app using "Create Actuals From Plan" action on
  Work Order Details screen.
  Application itself displays following error:
  "The SEG2 segment is required. Enter a value for this segment. -
  BMXAA4208E"
  At this point it's not possible to neither "Undo Changes" nor
  "Resend Changes" and application falls into the state which
  makes it impossible to continue the work with given WO
  without clearing application data store.
  At the time of Actual Material report attempt Maximo produces
  set of log entries.
  If you compare how similar functionality is implemented in core
  Maximo you can observe that MATUSETRANS.REQUESTNUM is set
  with NOACTION_AND_NOVALIDATION flag which is in consequence
  suppressing GL account validation being result of
  psdi.app.inventory.
  FldMatUseTransRequestNum.action(FldMatUseTransRequestNum.java:61
  ).
  However when IF is populating MATUSETRANS.REQUESTNUM then all
  validations are being triggered and it fails because
  MATUSETRANS.
  GLACCOUNT is being populated with incomplete
  INVRESERVE.GLACCOUNT.
  The problem only happens when we have partial GL Accounts for
  the given WO, using Planned Materials to Create Actuals - it is
  also something  done in Maximo core, as create plans in is not
  done in Maximo Anywhere.
  IMPORTANT: Before reporting current PMR Anywhere 7.6.1 June
  2017 IFix has been installed which did not solve the problem.
  STEPS TO REPLICATE:
  
  MAXIMO core
  -----------
  
  1. Go to WO Tracking,
  - create new WO WO#1
  - Verify that GL Account is 6500-300-???
  - add planned tool of quantity  equals 5 for 2h
  - approve WO#1
  ANYWHERE WorkExecution app
  --------------------------
  
  2. Search for WO#1 and navigate to WO Details
  3. Tap "Create Actuals From Plan" menu action
  4. Leave planned tool checked and tap "Create"
  Application displays following error:
  "The SEG2 segment is required. Enter a value for this segment. -
  BMXAA4208E"
  At this point it's not possible to neither "Undo Changes" nor
  "Resend Changes" and application falls into the state which
  makes it impossible to continue the work with given WO without
  clearing application data store.
  The GL ACCOUNT having incomplete segment has been merged, but
  for some unknown reason the mbo is reset and and the GL segment
  becomes incomplete again, making it to fail in the GL
  validation.  This seems to only happen when we use "Create
  Actuals from Plan" (Anywhere).
  Anywhere does not do any GL validation and that is understood.
  The problem is on Maximo end.
  PRODUCT VERSION:
  MobileFirst: 7.1.0.00-20160726-1659
  IBM Maximo Anywhere 7.6.2.0 Build 20170812_011458-0500 DB Build
  V7620-04,
  Tivoli's process automation engine 7.6.0.7 Build 20170215-0100
  DB Build V7607-14,
  IBM TPAE Integration Framework 7.6.0.7 Build 20170130-1250 DB
  Build V7607-03,
  TPAE OSLC Object Structure 7.6.2.0 Build 20170812_011444-0500
  DB Build V7620-02,
  IBM Maximo Asset Management Scheduler 7.6.4.0 Build
  20170215-0100 DB Build V7640-53,
  IBM Maximo for Service Providers 7.6.3.0 Build 20170221-2101 DB
  Build V7630-21,
  IBM Maximo Asset Management Work Centers 7.6.0.1 Build
  20161104-1046 DB Build V7601-41,
  Coor Maximo Customizations 2.5.0.0 Build r2885 DB Build
  V7600-00,
  IBM Maximo Asset Management 7.6.0.7 Build 20170215-0100 DB
  Build V7604-01
  ENVIRONMENT:
  Websphere: WebSphere Application Server 8.5.5.8
  OS: Windows 2012 R2 (applicable to all components)
  DB: DB2 10.5
  

Local fix

• Dev to provide Fix
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * maximo anywhere                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * BMXAA4208E - CANNOT REPORT ACTUAL MATERIAL BASED ON          *
  * INVENTORY                                                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixpack  Release 7.6.1.0 of Base Services or request   *
  * an interim fix                                               *
  ****************************************************************
  

Problem conclusion

• Fix has been made to fix....The fix for this APAR is contained
  in the following maintenance package:
  		 | release\fix pack\interim fix for  Release 7.6.1.0 of Base
  Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  INVENTORY

• Fixed component ID

  5724R46IN

Applicable component levels

• R760 PSY

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