APAR status
Closed as program error.
Error description
Cannot approve/release invoices on services. After copy PO line and try to save an error occurs: BMXAA8229W - Record POLINE: ID=xxxx has been updated by another user. This seems to occur on record with RECEIVEDQTY field BLANK in the POLINE table for SERVICES. Steps to replicate: 1. Create a service PO with one line (linetype=SERVICE), NO quantity, just linecost (example: $10.000,00) 2. Approve PO 3. Go to Invoice Application a. Create New Voucher b. Select above PO for Approval/Payment c. Go to Invoice Lines Tab d. Click on Copy PO Lines e. Select PO/Line f. Enter a linecost of $2000 (this would be a PARTIAL service receipt/payment). g. Save h. Click on Change Status i. Select RELEASE status in Dialog Box j. Click OK i. Error Message will pop up BMXAA8229W Record: POLINE=xxxxx locked by another user. This happens only on POLINE records with RECEIVEDQTY field BLANK The Invoice application is supposed to create a Service Receipt record in the SERVRECTRANS table but this does not happen because of above error and the invoice cannot be RELEASED or APPROVED. Please note, if you go to the RECEIVINGS application and MANUALLY receive this service, the invoice CAN be RELEASED with NO error, however in our case since we have the MIF exporting SERVTRANSREC records to our financial application, manual receipts do not get picked up by MIF (for some strange reason).
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * All users using Purchase Orders and Invoice applications * **************************************************************** * PROBLEM DESCRIPTION: * * USER CAN NOT APPROVE AN INVOICE AFTER APPLY 7608 FEATURE * * PACK * **************************************************************** * RECOMMENDATION: * * Apply Release 7.6.0.10 of Base Services or request an * * Interim Fix * ****************************************************************
Problem conclusion
There was redundant code trying to save PO Lines when services receipts were created from Invoice which was causing Record updated by another user error.
Temporary fix
Comments
APAR Information
APAR number
IJ03210
Reported component name
PURCHASING
Reported component ID
5724R46PU
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-01-11
Closed date
2018-02-02
Last modified date
2018-04-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
PURCHASING
Fixed component ID
5724R46PU
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPN3","label":"Purchase Requisitions"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
11 April 2018