IJ03210: USER CAN NOT APPROVE AN INVOICE AFTER APPLY 7608 FEATURE PACK

APAR status

• Closed as program error.

Error description

• Cannot approve/release invoices on services. After copy PO line
  and try to save an error occurs:  BMXAA8229W - Record  POLINE:
  ID=xxxx has been updated by another user. This seems to occur
  on record with RECEIVEDQTY field BLANK in the POLINE table for
  SERVICES.
  Steps to replicate:
  1. Create a service PO with one line (linetype=SERVICE), NO
  quantity, just linecost (example: $10.000,00)
  2. Approve PO
  3. Go to Invoice Application
  a. Create New Voucher
  b. Select above PO for Approval/Payment
  c. Go to Invoice Lines Tab
  d. Click on Copy PO Lines
  e. Select PO/Line
  f. Enter a linecost of $2000 (this would be a PARTIAL service
  receipt/payment).
  g. Save
  h. Click on Change Status
  i. Select RELEASE status in Dialog Box
  j. Click OK
  i. Error Message will pop up BMXAA8229W Record: POLINE=xxxxx
  locked by another user.
  This happens only on POLINE records with RECEIVEDQTY field
  BLANK
  The Invoice application is supposed to create a Service Receipt
  record in the SERVRECTRANS table but this does not happen
  because of above error and the invoice cannot be RELEASED or
  APPROVED.
  Please note, if you go to the RECEIVINGS application and
  MANUALLY receive this service, the invoice CAN be RELEASED with
  NO error, however in our case since we have the MIF exporting
  SERVTRANSREC records to our financial application, manual
  receipts do not get picked up by MIF (for some strange reason).
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users using Purchase Orders and Invoice applications     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * USER CAN NOT APPROVE AN INVOICE AFTER APPLY 7608 FEATURE     *
  * PACK                                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply Release 7.6.0.10 of Base Services or request an        *
  * Interim Fix                                                  *
  ****************************************************************
  

Problem conclusion

• There was redundant code trying to save PO Lines when services
  receipts were created from Invoice which was causing Record
  updated by another user error.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  PURCHASING

• Fixed component ID

  5724R46PU

Applicable component levels

• R760 PSY

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