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IJ02404: ADDING A WORKLOG ENTRY TO AN SR TICKET, THE DEFAULT ATTRIBUTES DO NOT MAP CORRECTLY TO T

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APAR status

  • Closed as program error.

Error description

  • Steps to reproduce.
1. Goto Start Center
2. Click the 'New Sevice Request' in the Quick Insert portlet
3. Click the log tab
4. Click the 'New Row' button in the work log section.
* Observer the data displayed in the row attibutes are mapped
incorrectly.
the Date column as a value of MAXADMIN, the Type column as the
system
date as its value.

Local fix

  • n/a

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* N/A                                                          *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* ADDING A WORKLOG ENTRY TO AN SR TICKET, THE DEFAULT          *
* ATTRIBUTES DO NOT MAP CORRECTLY                              *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************

Problem conclusion

  • Fixed in TableRow.java

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ02404
    • 

  • Reported component name
    MAX MGMT INTERF
    • 

  • Reported component ID
    5724R46IF
    • 

  • Reported release
    760
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-12-04
    • 

  • Closed date
    2018-01-29
    • 

  • Last modified date
    2018-01-29
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    MAX MGMT INTERF
    • 

  • Fixed component ID
    5724R46IF
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.6","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            29 January 2018
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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