APAR status
Closed as program error.
Error description
In Graphical Assignment (GA) when Running Optimization using the At This Time option on the Spatial Scheduling Optimization dialog box, the optimization never runs. As Optimization can take some time it is useful to run it at a future time instead of immediately, which is why we have to option to run it At This Time and you then specify a date/time to run the optimization. In GA running on 7608 with the latest IFix at 2:52pm I asked it to run at 3:15pm but it is now almost 4pm and the optimization has never run. Just before doing this I ran it Immediately and it finished successfully and took about 1-2 minutes. I reproduced this on 7.6.0.8 with the latest IFix. I also reproduced it on a 7.6.0.9 environment with Optimization set up. This was in GA, it appears to run ok in GS. STEPS TO REPRODUCE: 1. Create a Work List in Graphical Assignment with several WO, each with at least one Planned Labor row. 2. Use a Calendar and Shift, such as Day/Day, that is also assigned to some of the Labor assigned to the Crafts used by the WO. 3. Save the Work List. 4. Confirm that Configure Optimization server has been set up and that Workassign has been deployed. 5. Create a Spatial Scheduling Scenario. 6. Open the Run Optimization dialog 7. In the Schedule section select the At This Time option. 8. Enter a time at least 15 minutes in the future. 9. Enter an email address for the notification. 10. Click on Save. 11. Open the View Scheduled Optimization Processes dialog box and you will see the one you just submitted listed for the time you selected. And that is the problem, it never leaves that dialog. It should leave the View Scheduled Optimization Processes dialog box and then be viewable on the View Optimization Processes dialog box where you can see it listed as having processed at the time you selected.
Local fix
(none)
Problem summary
**************************************************************** * USERS AFFECTED: * * maximo scheduler * **************************************************************** * PROBLEM DESCRIPTION: * * In Graphical Assignment (GA) when Running Optimization * * using * * the At This Time option on the Spatial Scheduling * * Optimization * * dialog box, the optimization never runs. * **************************************************************** * RECOMMENDATION: * * Apply fixpack Release 7.6.0.9 of Base Services or request * * an interim fix * ****************************************************************
Problem conclusion
Fix has been made to fix....The fix for this APAR is contained in the following maintenance package: | release\fix pack\interim fix for Release 7.6.0.9 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IJ01302
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
765
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-11-06
Closed date
2017-11-08
Last modified date
2017-11-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO SCHEDULE
Fixed component ID
5724R46SE
Applicable component levels
R765 PSY
UP
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Document Information
Modified date:
08 November 2017