IJ01295: &DATE& AND &DATETIME& SUBSTITUTION VARIABLES NOT WORKING WITH COMMUNICATION TEMPLATES IN 7.5

APAR status

• Closed as program error.

Error description

• PROBLEM:
  &DATE& and &DATETIME& substitution variables not working with
  communication templates
  
  PERFORMANCE ISSUE: no
  
  STEPS TO REPRODUCE:
  Go to Work Order Tracking application
  Bring up a Work Order ex: 6003
  Select Action - Create - Communication
  Enter 1071 for template and tab out (template includes :&DATE&
  :&DATETIME& substitution variables).
  In the message the variables :&DATE&  :&DATETIME& are not
  populated.
  
  CURRENT ERRONEOUS RESULT:
  No results for &DATE& and &DATETIME& variables
  
  EXPECTED RESULT:
  The &DATE& and &DATETIME& should be also populated
  
  ENVIRONMENT (SYSTEM INFO):
  Tivoli's process automation engine 7.5.0.11 Build 20161020-1751
  DB
  Build V75011-17
  App Server IBM WebSphere Application Server 7.0.0.41
  Asset Management for IBM SmartCloud Control Desk 7.5.1.4 Build
  201611170725 DB Build V7514-04
  

Local fix

• na
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * maximo 75011 and 7605 for users using communication          *
  * templates.                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * &DATE& and &DATETIME& are not displayed in communication     *
  * template                                                     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * fixed in 7608 by IV90818                                     *
  ****************************************************************
  

Problem conclusion

• This is fixed in code by IV90818 for 7608
  The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack | Interim Fix for Release 7.6.0.10 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• maximo   users
  

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels

• R760 PSY

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