APAR status
Closed as program error.
Error description
REPRODUCTION STEPS 1) Navigate to Licence Usage Monitor Application 2) Click on New Licence 3) Give the licence a name and select product name IBM Maximo Asset Management 4) Select a Licence Type (e.g. Authorized) 5) Add some Purchase Details (Purchased By, Purchased Date, Quantity) 6) Change the status to Active 7) Click on Data Collection, set a schedule and activate the cron task 8) Wait for the cron task to run INCORRECT BEHAVIOUR: Users who have authorisations for applications which match a licence are not shown as licenced EXPECTED RESULTS Users who have authorisations for applications which match a licence are not shown as licenced ENVIRONMENT Tivoli's process automation engine 7.6.0.6 Build 20161019-0100 DB Build V7606-50 IBM TPAE Integration Framework 7.6.0.6 Build 20161014-1504 DB Build V7606-24 IBM Maximo Asset Management Scheduler 7.6.4.0 Build 20161019-0100 DB Build V7640-51 IBM Maximo Asset Management Work Centers 7.6.0.1 Build 20161014-1326 DB Build V7601-41IBM Maximo Asset Management 7.6.0.6 Build 20161019-0100 DB Build V7604-01
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * All users * **************************************************************** * PROBLEM DESCRIPTION: * * Users with ApplicationAuth records which correspond to an * * application that the users cannot access, are incorrectly * * treated as unlicensed users. Under certain cases, users may * * have sigoptions for applications which Maximo's UI prevents * * them from accessing. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is included in the following package: | Release 7.6.1.0 of Base Services.
Temporary fix
Comments
APAR Information
APAR number
IJ00571
Reported component name
ADMINISTRATION
Reported component ID
5724R46A1
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-10-06
Closed date
2018-01-17
Last modified date
2018-01-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ADMINISTRATION
Fixed component ID
5724R46A1
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPP5","label":"System Related"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
17 January 2018