APAR status
Closed as program error.
Error description
STEPS TO REPRODUCE: Using a maxdemo environment as an example 1) Create a Table Domain Object: SR Organization: EAGLENA Validation Where Clause :binnum = ticketid and (TICKETID like 'SR10%') List Where Clause TICKETID like 'SR10%' 2) Add this domain to the binnum attribute of the inventory object 3) Log on as wilson and set default insert site = CHILEDQ (which is part of the EAGLESA Organizarion) 4) Navigate to the Inventory application and select any item 5) Overtype the Default Bin with any text (e.g. xxxxx) 6) Save the record CURRENT ERRONEOUS RESULT: Message BMXAA4214E - An unknown error has occurred. Please contact your system administrator for assistance. Gather the logs from the <HOME> directory and determine where and why the error is thrown. In browser. No matching messages in SystemOut.log Message in SystemErr.log [9/28/17 6:34:25:021 EDT] 00001164 SystemErr R Logged an exception at: psdi.webclient.system.session.WebClientSession.defaultHandler(We bClientSession.java:1615) [9/28/17 6:34:25:021 EDT] 00001164 SystemErr R java.lang.NullPointerException: null [9/28/17 6:34:25:021 EDT] 00001164 SystemErr R java.lang.NullPointerException at psdi.mbo.Mbo.getMboSet(Mbo.java:3264) at psdi.mbo.Mbo.getMboSet(Mbo.java:3344) at psdi.mbo.MAXTableDomain.getMboSet(MAXTableDomain.java:256) at psdi.mbo.MAXTableDomain.getMboSet(MAXTableDomain.java:228) at psdi.mbo.MAXTableDomain.getMboSet(MAXTableDomain.java:269) at psdi.mbo.MAXTableDomain.validate(MAXTableDomain.java:155) at psdi.mbo.MboValue.validate(MboValue.java:1708) at psdi.mbo.MboValue.setValue(MboValue.java:900) at psdi.mbo.MboValue._setValue(MboValue.java:1255) at psdi.mbo.MboValue.setValue(MboValue.java:1151) at psdi.mbo.Mbo.setValue(Mbo.java:2367) The record is saved correctly EXPECTED RESULT: The record is saved without the error message. ENVIRONMENT: IBM Maximo Asset Management 7.5.0.10 Build 20160417-2215 DB Build V75010-00 Tivoli's process automation engine 7.5.0.10-IFIX20170613-1300 Build 20160417-2215 DB Build V75010-28 HFDB Build HF75010-02 TPAE OSLC Object Structure 7.6.1.0 Build 20160907_132614-0500 DB Build V7610-15 IBM Maximo Anywhere 7.6.1.0 Build 20160907_132639-0500 DB Build V7610-10 IBM Maximo Asset Management Scheduler 7.5.2.0 Build 20160417-2030 DB Build V7520-189 Oracle Adapter 7.5.0.0 Build 20110805-1549 DB Build V7500-04 IBM TPAE Integration Framework 7.5.1.5 Build 20160408-1816 DB Build V7515-02 IBM Maximo for Oil And Gas 7.5.1.0 Build 20130227-1708 DB Build V7510-67 Also observed at Tivoli's process automation engine 7.6.0.8-IFIX20170914-1342 Build 20170512-0100 DB Build V7608-63 HFDB Build HF7608-05 IBM TPAE Integration Framework 7.6.0.8 Build 20170510-2330 DB Build V7608-43 IBM Maximo Asset Management Work Centers 7.6.0.2 Build 20170509-0906 DB Build V7602-57 IBM Maximo Asset Management 7.6.0.8 Build 20170512-0100 DB Build V7604-01
Local fix
N/A Note that the record is saved successfully with the desired data
Problem summary
**************************************************************** * USERS AFFECTED: * * All users * **************************************************************** * PROBLEM DESCRIPTION: * * When a table domain exists for a specific organization or * * site, and is attached to a particular attribute, users who * * do not belong to that organization or site will encounter an * * unknown error upon validation of that attribute. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is included in the following package: | Release 7.6.0.9 of Base Services.
Temporary fix
Comments
APAR Information
APAR number
IJ00485
Reported component name
ADMINISTRATION
Reported component ID
5724R46A1
Reported release
750
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-10-03
Closed date
2017-10-19
Last modified date
2017-10-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ADMINISTRATION
Fixed component ID
5724R46A1
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPP5","label":"System Related"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"750","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
19 October 2017