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IJ00485: ERROR MESSAGE IN BROWSER WHEN USING A TABLE DOMAIN WHICH IS CONSTRAINED TO AN ORGANIZATION

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APAR status

  • Closed as program error.

Error description

  • STEPS TO REPRODUCE:
    Using a maxdemo environment as an example
    
    1) Create a Table Domain
    Object: SR
    Organization: EAGLENA
    Validation Where Clause
    :binnum = ticketid and (TICKETID like 'SR10%')
    
    List Where Clause
    TICKETID like 'SR10%'
    
    2) Add this domain to the binnum attribute of the inventory
    object
    
    3) Log on as wilson and set default insert site = CHILEDQ
    (which is part of the EAGLESA Organizarion)
    
    4) Navigate to the Inventory application and select any item
    
    5) Overtype the Default Bin with any text (e.g. xxxxx)
    
    6) Save the record
    
    CURRENT ERRONEOUS RESULT:
    Message
    
    BMXAA4214E - An unknown error has occurred. Please contact your
    system administrator for assistance. Gather the logs from the
    <HOME> directory and determine where and why the error is
    thrown.
    
    In browser.
    
    No matching messages in SystemOut.log
    
    Message in SystemErr.log
    [9/28/17 6:34:25:021 EDT] 00001164 SystemErr     R Logged an
    exception at:
    psdi.webclient.system.session.WebClientSession.defaultHandler(We
    bClientSession.java:1615)
    [9/28/17 6:34:25:021 EDT] 00001164 SystemErr     R
    java.lang.NullPointerException: null
    [9/28/17 6:34:25:021 EDT] 00001164 SystemErr     R
    java.lang.NullPointerException
        at psdi.mbo.Mbo.getMboSet(Mbo.java:3264)
        at psdi.mbo.Mbo.getMboSet(Mbo.java:3344)
        at
    psdi.mbo.MAXTableDomain.getMboSet(MAXTableDomain.java:256)
        at
    psdi.mbo.MAXTableDomain.getMboSet(MAXTableDomain.java:228)
        at
    psdi.mbo.MAXTableDomain.getMboSet(MAXTableDomain.java:269)
        at psdi.mbo.MAXTableDomain.validate(MAXTableDomain.java:155)
        at psdi.mbo.MboValue.validate(MboValue.java:1708)
        at psdi.mbo.MboValue.setValue(MboValue.java:900)
        at psdi.mbo.MboValue._setValue(MboValue.java:1255)
        at psdi.mbo.MboValue.setValue(MboValue.java:1151)
        at psdi.mbo.Mbo.setValue(Mbo.java:2367)
    
    The record is saved correctly
    
    EXPECTED RESULT:
    The record is saved without the error message.
    
    ENVIRONMENT:
     IBM Maximo Asset Management 7.5.0.10 Build 20160417-2215 DB
    Build V75010-00
    Tivoli's process automation engine 7.5.0.10-IFIX20170613-1300
    Build 20160417-2215 DB Build V75010-28 HFDB Build HF75010-02
    TPAE OSLC Object Structure 7.6.1.0 Build 20160907_132614-0500
    DB Build V7610-15
    IBM Maximo Anywhere 7.6.1.0 Build 20160907_132639-0500 DB Build
    V7610-10
    IBM Maximo Asset Management Scheduler 7.5.2.0 Build
    20160417-2030 DB Build V7520-189
    Oracle Adapter 7.5.0.0 Build 20110805-1549 DB Build V7500-04
    IBM TPAE Integration Framework 7.5.1.5 Build 20160408-1816 DB
    Build V7515-02
    IBM Maximo for Oil And Gas 7.5.1.0 Build 20130227-1708 DB Build
    V7510-67
    
    Also observed at
    Tivoli's process automation engine 7.6.0.8-IFIX20170914-1342
    Build 20170512-0100 DB Build V7608-63 HFDB Build HF7608-05
    IBM TPAE Integration Framework 7.6.0.8 Build 20170510-2330 DB
    Build V7608-43
    IBM Maximo Asset Management Work Centers 7.6.0.2 Build
    20170509-0906 DB Build V7602-57
    IBM Maximo Asset Management 7.6.0.8 Build 20170512-0100 DB Build
    V7604-01
    

Local fix

  • N/A
    
    Note that the record is saved successfully with the desired data
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When a table domain exists for a specific organization or    *
    * site, and is attached to a particular attribute, users who   *
    * do not belong to that organization or site will encounter an *
    * unknown error upon validation of that attribute.             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is included in the following package:
                            | Release 7.6.0.9 of Base Services.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ00485

  • Reported component name

    ADMINISTRATION

  • Reported component ID

    5724R46A1

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-10-03

  • Closed date

    2017-10-19

  • Last modified date

    2017-10-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ADMINISTRATION

  • Fixed component ID

    5724R46A1

Applicable component levels

  • R760 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPP5","label":"System Related"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"750","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
19 October 2017