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PH23674: IBM DB2 ANALYTICS ACCELERATOR ON IBM Z (MAINT. LEVEL 7.5.0 OR 7.5.0.1): RESTART FAILS THREE MONTHS AFTER INITIAL INSTALLATION

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You can track all active APARs for this component.

 

APAR status

  • Closed as documentation error.

Error description

  • After a restart of the Accelerator component (for example,
    triggered by reset, update, or reactivation of the LPAR),  the
    "Accelerator component health status" reports that "Appliance
    data service" fails to start and the Accelerator is not able to
    process requests anymore.
    

Local fix

  • The issue happens because of an active try&buy license for Db2
    Wh which expires three months after initial installation of the
    database.
    Re-install or "reset with wipe" enables the license for another
    three month (but data would be lost and reload required).
    In a remote maintenance session IDAA support can apply a correct
    (permanent) license file, especially for a system which is
    currently in failed state.
    IDAA 7.5.0.2 will contain a correct license file. We strongly
    recommend to upgrade to this maintenance level once available.
    

Problem summary

  • The try & buy license for Db2 Wh included in maintenance level
    7.5.0 and 7.5.0.1 has been replaced with a regular license not
    expiring.
    

Problem conclusion

  • The issue has been fixed with maintenance level 7.5.0.2.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH23674

  • Reported component name

    ANYTCS ACCLTR Z

  • Reported component ID

    5697DA700

  • Reported release

    750

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-03-25

  • Closed date

    2020-03-27

  • Last modified date

    2020-03-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SG19M","label":"APARs - z\/OS environment"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"750","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
25 March 2020