IBM Support

IV63655: SYSTEM CRAHES AT PMSVCS PM_GET_PROCESS_DATA APPLIES TO AIX 7100-03 14/11/17 PTF PECHANGE

A fix is available

Obtain the fix for this APAR.

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • System crashes with the stack like these:

[00023900]abend_trap+000000 ()
[0010B0C8]xmdbg_error+000088 (??, ??, ??, ??)
[0010A4B8]xmdbg_do_xmfree_record+0005F8
(F1000A020374A100, F1000A01C0000000,
   F1000A01C00C0D20, 0000436000004360, F0000000300193C0)
[0010C914]xmfree+000354 (??, ??)
[0610CD0C]pm_get_process_data+00032C (??, ??, ??, ??, ??,
??, ??)
[00003934]mfspurr_sc_flih01+000170 ()
[kdb_get_virtual_memory] no real storage @
FFFFFFFFFFFF2C0
[9000000008B64F4]09000000008B64F4 ()
[kdb_read_mem] no real storage @ FFFFFFFFFFF8F80


pvthread+00BB00 STACK:
[0612BAC4]pm_cb_get_process_data@AF135_13+000164
(0000000000000000, 00000000000000C0,
   0000000000000002, 00000000000000B8, 0000000000000000,
F1000100E2EAB058 [??])
[000F8488]pm_serialize_update_context@AF113_5+0000A8 (??,
??, ??, ??)
[00014F50].kernel_add_gate_cstack+000030 ()
[06123E18]pm_get_process_data+000278 (??, ??, ??, ??, ??,
??, ??)
[00003938]mfspurr_sc_flih01+000174 ()
[kdb_get_virtual_memory] no real storage @
FFFFFFFFFFFF200
[9000000008BDDF4]09000000008BDDF4 ()
[kdb_read_mem] no real storage @ FFFFFFFFFFF8F80

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:
* Systems running the 7100-03 Technology Level with the
* bos.pmapi.pmsvcs fileset at 7.1.3.0 or 7.1.3.15
****************************************************************
* PROBLEM DESCRIPTION:
* System crashes with the stack like these:
*  00023900 abend_trap+000000 ()
*  0010B0C8 xmdbg_error+000088 (??, ??, ??, ??)
*  0010A4B8 xmdbg_do_xmfree_record+0005F8
* (F1000A020374A100, F1000A01C0000000,
*    F1000A01C00C0D20, 0000436000004360, F0000000300193C0)
*  0010C914 xmfree+000354 (??, ??)
*  0610CD0C pm_get_process_data+00032C (??, ??, ??, ??, ??,
* ??, ??)
*  00003934 mfspurr_sc_flih01+000170 ()
*  kdb_get_virtual_memory  no real storage @
* FFFFFFFFFFFF2C0
*  9000000008B64F4 09000000008B64F4 ()
*  kdb_read_mem  no real storage @ FFFFFFFFFFF8F80
* pvthread+00BB00 STACK:
*  0612BAC4 pm_cb_get_process_data@AF135_13+000164
* (0000000000000000, 00000000000000C0,
*    0000000000000002, 00000000000000B8, 0000000000000000,
* F1000100E2EAB058  ?? )
*  000F8488 pm_serialize_update_context@AF113_5+0000A8 (??,
* ??, ??, ??)
*  00014F50 .kernel_add_gate_cstack+000030 ()
*  06123E18 pm_get_process_data+000278 (??, ??, ??, ??, ??,
* ??, ??)
*  00003938 mfspurr_sc_flih01+000174 ()
*  kdb_get_virtual_memory  no real storage @
* FFFFFFFFFFFF200
*  9000000008BDDF4 09000000008BDDF4 ()
*  kdb_read_mem  no real storage @ FFFFFFFFFFF8F80
****************************************************************
* RECOMMENDATION:
* Install APAR IV63655.
****************************************************************

    



Problem conclusion


    

  • Fixed in the code.

    



Temporary fix


    

  • 



Comments


    

  • 7100-03 - use AIX APAR IV63655

    



APAR Information




    

  • APAR number
    IV63655
    • 

  • Reported component name
    AIX V7.1
    • 

  • Reported component ID
    5765H4000
    • 

  • Reported release
    710
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    YesPE
    • 

  • HIPER
    NoHIPER
    • 

  • Submitted date
    2014-08-15
    • 

  • Closed date
    2014-08-18
    • 

  • Last modified date
    2015-05-19
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    
IV63846
    

    • 



Fix information


    

  • Fixed component name
    AIX V7.1
    • 

  • Fixed component ID
    5765H4000
    • 



Applicable component levels


    

  • R710  PSY  U865702
       UP15/05/19  I  1000
    • 



PTF to Fileset Mapping








      
              
                            

              

              [{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSMV87","label":"AIX 6.1 Enterprise Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710","Edition":"","Line of Business":{"code":"LOB08","label":"Cognitive Systems"}},{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSMVAX","label":"AIX Express Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710","Edition":"","Line of Business":{"code":"LOB08","label":"Cognitive Systems"}},{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SG11R","label":"AIX 7.1 HIPERS, APARs and Fixes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            19 May 2015
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback