Learn why IBM was ranked a Leader in the IHL Order Management Market report
With IBM OMS, we have the capability in a consolidated platform to provide realtime inventory visibility and optimized order orchestration for our ecommerce channel which will result in a better customer experience.
Getting your customers what they need – when and where they need it – has never been more challenging. It is possible to manage through complexity and help preserve business continuity, while leaning in to cost optimization. IBM clients have reduced shipping costs by 7 - 8% using our order management and fulfillment applications.
With IBM, you can track orders from inception to delivery, manage processes and data throughout the order lifecycle, and get real-time visibility into every order across all channels. Accurate, up-to-the-minute inventory views and Available-to-Promise data help you maximize responsiveness and keep more customer promises while reducing financial impacts of lost or non-productive inventory. Embedded AI enables smarter sourcing and fulfillment decisions at the lowest cost-to-serve.
Order management solutions
Supply chain services
Take your supply chain to the next level with supply chain consulting services from IBM. Let our experts help you develop a stronger supply chain that’s also more flexible and adaptable. Minimize the impact of disruptions while maximizing operational effectiveness.
Order management case studies
Order management for B2B
Learn 5 ways to transform your ERP with an advanced order management system
Order management for B2C
How inventory visibility will drastically impact the customer experience