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IBM and the US Open are acing the fan experience

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The USTA and IBM Consulting transform tennis data into insight. What if you could create more compelling customer experiences?

Go deep on the US Open case study
Changing the game, changing the world

The same combination of IBM Consulting expertise, hybrid cloud and AI that powers the US Open’s platform of innovation is driving digital transformation with IBM clients around the world.

What can you create with IBM Consulting?
Learn more about customer experience in the era of modern business
The innovations driving the US Open
Data-driven insights with WatsonMatch Insights with IBM Watson® are AI-powered fact sheets that transform structured and unstructured data into key insights about every singles match, helping to predict winners and giving fans a chance to have their say.
Watson Discovery drives US Open insights
IBM Garage™Accelerate your digital transformation with the expertise, technology and practices that transform ideas into business value.Innovation starts in the IBM GarageOpen and flexible with Red Hat® OpenShiftThe US Open develops and deploys applications across multiple clouds, private, public and on premises. And the platform is engineered to seamlessly integrate third-party applications, like the US Open fantasy game.Break down cloud silos with OpenShiftQRadar extended detection and responseIBM Security QRadar® XDR provides the US Open with advanced threat detection and intelligent response, helping safeguard the entire digital experience with a unified workflow across all cybersecurity tools. Check out IBM Security QRadar XDR
Client stories

Let’s create experiences that ace it with your fans.

Businesses of all sizes, in every industry, are tapping into the power of hybrid cloud and AI to drive their digital transformations.

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Heineken embarks on a digital integration strategy

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Boots UK modernizes its e-commerce platform

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Wimbledon serves up AI-powered solutions

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Footnotes

1. “Grandstand” - Photo credit: Andrew Ong/USTA

2. “Tennis Balls” - Photo credit: Darren Carroll/USTA