With each new IBM-distributed software licence you acquire— including Fixed Term Licences —you get affordable, renewable IBM Software Subscription and Support.
A comprehensive product upgrade and Technical Support solution, IBM Software Subscription and Support, available through IBM Passport Advantage® and Passport Advantage Express, delivers:
- download access to fixes, feature packs, new releases and new versions of your licensed software —via Passport Advantage Online.
- product upgrades ensure that you can take advantage of performance, security, usability and innovative technology built into the software you already own
- support—when, where, and how you choose
- always on help via IBM Support (US) includes answers to your deployment, migration, troubleshooting and code questions, access to Knowledge Centres, forums, Redbooks, Technotes, tools
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entitled access rapid response assistance for severity 1 issues day or night
Capitalise on innovation with product upgrades:
Use your S&S benefits to reduce your software acquisition expenses and maximise return on your software investments.
- View new releases available for download (US)
- Learn how to upgrade with active IBM Software Subscription and Support (US)
- Subscribe to eNotifications (PDF, 2,5MB): based on the product preference settings you configure within Passport Advantage Online
Extend and empower your developers and technical staff:
Start with IBM Support (US) Portal—a single integrated interface @ ibm.com/support
- Subscribe to Support notifications (US): mapped to your support preferences
- Bookmark Fix Central (US)
- Make sure your Site Technical Contact registers for access to IBM Service Requests for rapid resolution to severity 1 issues