Back to Smarter Cities solutions

IBM Intelligent Operations Center for Smarter Cities

Help city leaders gain insight into city operations and coordinate resources

IBM Intelligent Operations Center for Smarter Cities provides the IT foundation you need to take advantage of your valuable information—without overloading busy staff. By automating the sharing of data across different departments and agencies within your jurisdiction, the Intelligent Operations Center helps you coordinate resources to provide streamlined response and resolution to citizen requests such as traffic-signal timing, water pressure and power outages. And it can help you anticipate and solve these needs before they occur to minimize disruptions to the public.

Download the solution brief (1.42MB)

• Read the summary

  

  Growing population and aging infrastructure

  Populations levels are climbing and urban infrastructure growth has not kept pace. But citizens still expect certain performance levels for services such as public safety, transportation, power and water. The growing population coupled with required infrastructure work creates an increased service demand if service quality levels don’t drop. Add in static―or even declining budgets―and the challenge facing city leaders becomes clear. Fortunately, IBM can help you maximize your existing resources and realize real performance gains without undertaking a massive infrastructure expansion plan.

   

  ---

  

  The power of intelligent, integrated information

  Your community is awash in information. Your departments possess data like road locations, traffic devices and signs, utility locations, water and sewer routes, emergency personnel data, and a catalog of managed assets. But are you making the most of your data? What if you could interconnect and exploit all that information so every municipal department could more efficiently respond to citizen requests? And what if those same departments could anticipate needs and address them before the public recognized the need?

  IBM® Intelligent Operations Center for Smarter Cities® provides the IT foundation you need to take advantage of your valuable information—without overloading already taxed staff. It does this by automating the sharing of data across different departments and agencies within your jurisdiction. Using that shared data will help you coordinate resources to provide streamlined response and resolution to citizen requests such as traffic signal timing, water pressure, or power outages. And it can even help you anticipate these needs and proactively solve them before they occur―allowing you to minimize disruptions to the public.

   

  ---

  

  Improved efficiency and public satisfaction

  Governments worldwide have realized that the Intelligent Operations Center can help manage municipal services more efficiently while providing a higher level of service. Integrating multiple exceptional components, the Intelligent Operations Center has allowed these organizations to:

  • Increase staff efficiency by using a unified situational view across all departments and agencies in the city.
  • Lower direct costs by streamlining the management of resources and assets.
  • Elevate public satisfaction due to visibly improved performance.
  • Reduce unplanned service disruptions by proactively managing the infrastructure.
  • Boost staff satisfaction by facilitating real-time collaboration.

   

Webinar: Enabling Smarter Cities with Intelligent Operations Center
Demo: Intelligent Operations Center helps coordinate city resources to deliver exceptional service to citizens

Featured solutions

Contact IBM

Call us at 1-866-426-4252

E-mail us

Rio's Intelligent Operations Center

Watch the video (00:02:38)

Read more on a Smarter Planet blog