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What is enterprise asset management?

Enterprise asset management (EAM) refers to the combination of software, systems and services an organization uses to control and optimize its physical, technological and human resources across business units and geographical locations.

Maximize asset utilization

Support real-time data collection from IoT devices and use diagnostic and analysis tools to optimize the availability, reliability and usable life of your assets. 

Manage aging assets and infrastructure

Extend equipment lifecycles by optimizing your maintenance strategy. Embed risk management into business processes and improve return on investment.

Elevate maintenance management

Enhance equipment maintenance practices with IoT and AI. Use tracking and traceability to meet increasingly complex health, safety and environmental requirements.

Consolidate operational applications

Establish a single technology system to manage virtually all asset types. Unify and standardize processes for wide-ranging asset functions across your entire enterprise.

Try the market-leading enterprise asset management solution


IDC MarketScape

IDC analyst report positions IBM as a worldwide leader for SaaS and cloud-enabled asset-intensive enterprise asset management (EAM).

Resolve issues before they happen with preventive maintenance

Preventive maintenance software helps you maintain equipment for stable, continuous operations, ensures warranty compliance and helps you get ahead of issues that can impact production.

Engineers doing maintenance

Centralize asset information with a CMMS

Computerized maintenance management systems (CMMS) tell you where an asset is, what it needs, who should work on it and when. It makes critical asset management workflow automated, accessible and auditable.

Computerized maintenance using a tablet

Monitor assets smarter

Remotely monitor critical assets and operations with AI-powered monitoring at enterprise scale. Aggregate operating state and IT data with process parameters across repositories to provide enterprise-wide visibility into performance and receive fewer, more accurate alerts and greater insights.

Product behind this solution

IBM Maximo

Essential insights for intelligent asset maintenance and operation

IBM Maximo Asset Monitor

Enable AI-powered monitoring at enterprise scale

Extend your EAM with AI and analytics

Client success

Cheniere Energy simplifies the maintenance of complex assets

With IBM Maximo Asset Management, Cheniere is building up a rich store of data on how its assets perform. With IBM Maximo, Cheniere approaches the U.S. shale boom with predictive maintenance, optimized repairs and reduced costs to prolong the life of assets over time.

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Get answers to frequently asked questions about EAM

What is the meaning of enterprise asset management?

Enterprise asset management (EAM) means using some kind of management system, software or solution to control, track and maintain an organization’s physical, technological and even human assets. The primary objective of EAM is to optimize the quality and utilization of assets while reducing costs.

Why is enterprise asset management important?

In almost every asset-intensive industry, organizations are challenged with how to maximize the value of assets throughout their lifecycle. Enterprise asset management (EAM) provides a way for organizations to track, assess, manage and optimize the quality, reliability and maintenance of a wide range of physical and technological assets. As a result, organizations can wield greater control of the complex asset environments necessary for bottom-line results.

What is an enterprise asset management framework?

An enterprise asset management (EAM) framework guides asset management initiatives through the use of common standards, such as ISO 55000. IBM Maximo provides an integrated approach to EAM for managing discrete or complex assets, which helps organizations break down silos to align operations with overall business objectives.

What is enterprise asset management software?

Enterprise asset management (EAM) software, such as IBM Maximo, delivers a cloud-based framework for managing assets with options to address the specific needs of complex industries, including utilities, oil and gas, mining, manufacturing, transportation, life sciences, healthcare, nuclear power and service providers.

How does enterprise asset management work?

Enterprise asset management (EAM) is designed to help asset-intensive organizations manage their assets through several core capabilities, including work management, asset management, planning and scheduling, supply chain management and health and safety initiatives.

What is the difference between a CMMS and EAM?

Enterprise asset management (EAM) is the optimal lifecycle management of an organization’s physical assets, whereas a CMMS, which stands for computerized maintenance management system, is one aspect of EAM, focused on maintaining data about the maintenance operations of an organization.

How can enterprise asset management help you make smarter decisions?

Today’s enterprise assets are connected in a complex ecosystem, pulling in reams of data from the Internet of Things (IoT). Enterprise asset management (EAM) can help you put that data to work drawing out insights to make better decisions and automate activities. This improved decision-making drives optimized operations and enables best-in-class maintenance programs.

What business benefits can I expect from implementing an EAM solution?

An enterprise asset management (EAM) solution like IBM Maximo is designed to optimize management of an organization’s assets for added value in many areas, including:
•    Reduced operational costs
•    Reduced equipment downtime
•    Decreased inventory maintenance and repair
•    Increased maintenance productivity
•    Increased control over overstocking and stockpiling
•    Increased efficiency in managing labor, inventory and other support services

How does IBM Maximo compare to other EAM products and solutions in the market?

Powered by IBM’s investments in artificial intelligence, fueled by IoT data, and built for hybrid cloud, IBM Maximo is extending its leadership as the most trusted enterprise asset management system on the planet. IBM was named a leader in the Gartner Magic Quadrant for Enterprise Asset Management Software 2018, positioned highest for the ability to execute and furthest for completeness of vision.

How is IBM Maximo delivered?

IBM Maximo has flexible deployment options: it is available as an on-premises or software-as-a-service (SaaS) offering.