Expert IT support for your Cloud Data Center
Put a dedicated support team in charge
IBM offers IT Infrastructure Library (ITIL)-based services that are managed by an assigned ITIL v3-certified client availability leader and a dedicated technical support team.
Achieve verifiable results
We track your KPIs for the duration of service delivery. Long-term data indicates that our services decrease outages and improve customer satisfaction.
Reduce costs by minimizing downtime
Your IBM support team is dedicated to the proactive prevention of outages. With their help, you can prevent the costs of downtime – which can far exceed the expense of IBM services.
Four good reasons to use Cloud Data Center Support Services
- Achieve high systems availability
- Reduce cost by preventing and reducing the impact of outages
- Get real results with industry-leading support processes
- Expert service delivery