From the IBM Institute for Business Value, the IBM Industry Academy and IBM Research

From the IBM Institute for Business Value, the IBM Industry Academy and IBM Research

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What’s on the agenda for industries?

We are experiencing an unprecedented convergence of business, industry and geopolitical forces. These forces and a combination of exponential technologies are creating sweeping change across industries, and present dramatic opportunities for unprecedented abundance.

Consequences of convergence are widespread and touch us on multiple levels. Individuals are embracing technology and further accelerating disruption, though some fall victim to economic difficulties. Enterprises strive to keep pace with and leverage technologies to create value and remain competitive and relevant. Industry is being radically disrupted by new business models, new interactions and collaboration across traditional boundaries.

Complex and pressing challenges abound. To effectively respond, industry leaders need to think differently and act boldly:

  • Continuously developing and maintaining capabilities and skills to stay ahead of disruption
  • Recognizing opportunities for technology to drive change and exploit new platform-based business models
  • Anticipating and addressing new and changing risks.

We invite you to explore below the agenda for your industry and plan a course of action for your organization.

Delve into your industry’s agenda

Banking and Financial Markets

Banking and Financial Markets

To delight customers, financial organizations have to radically transform core operations and technology to engage in digital industry ecosystems, networks and platforms. They'll need dynamic, agile and cognitive operations functions and secure, scalable infrastructure to support robust, large, data-driven workloads.

Chemicals and petroleum

Chemicals and Petroleum

Disruptive forces require chemicals and petroleum companies to address higher customer expectations, reshape their enterprises and transform the markets in which they compete. Innovation, knowledge augmentation and ecosystems/platforms are key differentiators.

Consumer

Consumer

The consumer industry faces a wave of disruption due to consumer preference changes, a new generation of digitally savvy competitors and new opportunities created by ever-increasing data and insights. To shift from disrupted to disruptor, companies must offer superior experiences, harness relevant information to drive actions and radically improve operational agility.

Electronics

Electronics

Get ready to reinvent: Capitalize on the next wave of platforms, data, insight and customer experience.

Government

Government

Citizens and businesses today expect more from their governments. Governments need to digitally transform to deliver services citizens want and need. The public expects the agility and efficiency found in the private sector, and governments must embrace new technology, processes, ideas and workforce skills.

Industrial Products

Industrial Products

Powerful global forces are compelling rapid change for the Industrial Products industry. Changing customer expectations, new competitors and exponential technologies require enterprises to reshape themselves and transform the markets in which they compete. Customer-centricity and innovation will be the means to differentiation.

Insurance

Insurance

As new and shifting risks threaten traditional products, lumbering legacy structures and processes become a burden on incumbent insurers. Risk management per se becomes more important as underlying needs evolve. Insurers who can flexibly adapt to offer new products and value-added services will win.

Telecommunications

Telecommunications

A return to strong growth requires telecom companies to deliver high-quality customer experiences through digital channels, reinvent their organizations for agile service delivery and dramatic cost reduction, and redefine their industry positions by investing in new value creation strategies.

Travel

Travel

Rapidly changing customer expectations, ecosystem collaboration and new technologies are defining the travel industry’s future, and straining legacy systems and models. Success in the industry of tomorrow demands market innovation, a sound transformation strategy and differentiated implementation.

Watch this space for additional industry perspectives in 2019

Energy, Environment and Utilities

Energy, Environment and Utilities

Healthcare and Life Sciences

Healthcare and Life Sciences

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