Healthcare 2015: Win-win or lose-lose?

A portrait and a path to successful transformation.

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Healthcare 2015 and US health plans

As a health plan provider, what will your future role be? What competencies are needed to support this role? And how will you create value for your customers and outperform competitors?

The unsustainable path of the U.S. healthcare system is forcing transformation. Yet change will not come easy. You must earn the trust and confidence of other stakeholders to help lead change—no small task given the negative view of health plans.

New roles and competencies must also be developed, requiring new leadership, culture, business models, sourcing strategies, skills, processes and technologies.

How can you achieve the advantage? Transform your organization and help lead the reform of the U.S. healthcare system to one that is more patient-centric, value-based, accountable, affordable and sustainable.

Download the complete IBM Institute for Business Value report

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About the authors

  • Barry Mason

    Barry Mason

    Vice President, IBM Healthcare and Life Sciences

  • Heather Fraser

    Heather Fraser

    Healthcare Lead, IBM Institute for Business Value

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