IBM supports many community versions of open source software
Discover how open source support can unlock value for your teams
A recent Forrester research survey showed that 55% of enterprises are using 5 or more types of open source software—but 79% struggle with their real-time support. Some of the biggest challenges that enterprises face with supporting their open source software are:
- Security and compliance risks
- Higher cost of using commercial licenses at scale
- Interoperability issues
- Integration with projects and open source technologies
- Personnel and skills gaps
What support challenges do you face when using open source technologies? See what other enterprises said.
Benefits of IBM open source support
Simplify issue resolution
Single source of support and accountability for your open source software issues helps to reduce complexity
Reduce risk
Take a preventative, proactive approach to security and compliance issues
Lower costs
Reduce cost of using commercially licensed software at scale
Improve productivity
IBM support services provide reliable support so your teams can spend less time fixing and more time innovating
Support for commercial open source software
- IBM has been supporting open source for 20+ years
- Support solutions are available for the Red Hat & SUSE product portfolios
- IBM technicians hold key industry certifications
- Premium support offerings are available including proactive and predictive services
Support for community open source software
- Enterprise-class support for 150+ community versions (PDF, 199 KB) of open source software
- Support for common OSS running in the cloud or on x86, IBM Power and IBM z Systems
- IBM offers expert advisory services to help developers get answers to questions on topics such as interoperability, installation and configuration, helping to make your job easier.
Learn more about open source support
Overcoming the Complexity of Open Source
Camilla Sharpe, IBM Global Business Line Executive, sits down with Forrester Analyst, Charlie Betz, to discuss enterprise open source usage trends, and the associated challenges of interoperability, security, and lack of skills to fill the needs for today’s exploding use of open source.
Solving the open source challenge
In this short webcast presentation you will learn ways businesses like yours can leverage IBM Services, and our community of experts, to provide your team with support for the solution stack at any stage of software development.
Is time spent supporting open source technology slowing innovation?
New data suggests opportunities gained by off loading IT support.
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