Watson™ helps decrease problem determination time by 38% so we can resolve our 50 million annual service requests faster
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IBM supports over 30,000 IT devices across all manufacturers, saving you time and money.
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The increased complexity that comes with managing many vendors within the four walls of the data center can become a logistical nightmare. IBM can help you support the growing demand for 24x7 service while maintaining security and availability.
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What does the future of banking look like and how can IBM Multi-Vendor Support Services help make the vision a reality?
IBM uses predictive analytics to identify problems before they occur.
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While AI diagnoses issues, the best technicians will be available on any service call through augmented reality support technology.
Connecting the dots between IT infrastructure and customer-facing devices has become the new business prescription, designed to excite and delight today's shopper while increasing overall efficiency.
Simplify your technology support process and solve your own hardware issues with a touch of a button.
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Reduce the complexity of IT maintenance, improve sales and keep your budgets under control with a mix of transformative, wall-to-wall support solutions for intelligent stores.
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Long wait times are the #1 complaint of urgent care patients. IBM Healthcare Technology Support Solutions can help.
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We provided Fortis Healthcare Ltd. with a consolidated IT support solution that maintains their software, hardware and network.
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Reduce IT support costs and manage end-of-life medical devices in a cost-effective way.
Provide healthcare organizations with a single point of contact for managing a security-rich healthcare digital environment.
Get technology support for your data center's multi-vendor devices.
Simplify your open source cloud infrastructure support with a single-source technical support solution from IBM.
IBM supports Cisco, Juniper, F5, Palo Alto, Check Point, Riverbed, Citrix and many more.
Receive Apple-branded support, delivered in partnership with IBM.
Resolve issues quickly with rapid-response technical support.
Simplify Microsoft support with a single point of contact.
Get highly competitive rates, flexible terms and multiple-period funding for services projects.
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Solutions Specialist, IBM Multi-Vendor Solutions and Support
Global Technology Support Services, Multi-Vendor Services Offering Manager
Global Software Support, Multi-Vendor Services Business Manager - Technology Support Services
Business Line Executive, IBM Technology Support Services
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