PayPal Giving Fund + IBMBuilding capacity for global giving
We essentially outgrew our on-premises system,” says Joshua Tripp, President and Chief Financial Officer (CFO) of PPGF.
We were processing too many transactions. Upgrades were difficult. Steps had to be taken through multiple firewalls to get access. We needed a more scalable accounting system,” says Tripp.
After starting their migration to the SAP S/4HANA Cloud system in late April 2019, PPGF saw a major timing challenge on the horizon, as more than half of all charitable giving occurs during the last two months of the year.
With two of the biggest online events just around the corner, PPGF needed to test its new donation system before going live.
Within days of going live, the new PPGF system received its first major test with the launch of Give at Checkout, a new service that enabled online shoppers to make charitable donations when purchasing products.
During September and October, PPGF averaged about 20,000 donations per day. The donation system was ready to take things to the next level.
The seamless experience made Give at Checkout and PPGF’s donation system a success.
Transactions continued to grow considerably in January 2020. As wildfires raged in Australia, PPGF received as many as 500,000 donations a day from people all over the world.
PPGF has witnessed an overwhelming amount of generosity through its partners and continues to add more merchant sites to accommodate increased donations during the global COVID-19 pandemic.Discover the value of moving to SAP S/4HANA