Business process reengineering for intelligent workflows

Core business processes have operated in their own traditional — mostly forgotten — silos for years. Despite the potential of integrating the troves of information across functions, operating models struggle to achieve a unified digital vision.

Business Process Reengineering (BPR) takes a critical look at core processes to spot areas that need improvement.

By taking a step back, strategists can analyze areas like supply chain, customer experience and finance operations so that experts can embed emerging technologies and intelligent workflows to improve the business holistically.

BPR benefits

Gain insight into existing business processes with advanced analytics.

Move towards a digital operating model.

Deploy business process automation technology and applications.

Case studies


IBM created an all-in-one platform to reimagine the way customers and partners do business with us.


IBM and Generali used intelligent workflows to build better experiences for insurance customers.

Kraft Heinz Company

IBM and Kraft are launching a state-of-the-art algorithm to deliver products to consumers more efficiently.

Business process reengineering services


Improve hiring decisions and talent retention using AI solutions to digitally transform HR.


Streamline and accelerate your finance transformation with AI, analytics and blockchain.


Transform your supply chain operations with AI solutions to help reduce operational costs.

IBM Garage

Learn how our award-winning methodology can help you create first-of-a-kind solutions.


Fight crime with analytics tools and guidance that can reduce losses and help improve compliance.


Digitize transactions and information with blockchain to help protect data and reduce costs.

Talk to us about getting started

We have a vast portfolio of capabilities, services and products to help jumpstart your transformation journey. Click below for two places to start.