Intelligent workflows change how work gets done by applying real-time insights, automation, AI, blockchain and other exponential technologies to reinvent processes and deliver business outcomes. Businesses move from siloed, static functions to integrated agile workflows by unifying people, data and technology. Standardized tasks are automated. Experienced workers augment their skills with insights provisioned in real time from across the enterprise. This is accomplished using business process platforms that integrate domain expertise, data, digital workers and AI applications on an open, hybrid cloud infrastructure.