Talent acquisition and skills development

Transform the way that you approach talent and skills by combining the power of people, data, AI and automation

Candidates in an interview in modern office setting

Define and build tomorrow’s skills, today

IBM Consulting® collaborates with enterprises to tailor recruiting and skilling strategies that tackle high turnover, skills shortages, workforce productivity and diverse learning needs.

We deliver end-to-end talent solutions: global recruiting advisory and RPO, candidate experience optimization, workforce and skills assessments, AI-powered learning accelerators, digital academies and talent mobility strategies.

With a focus on diversity, bias reduction and data-driven automation, we help you attract, develop and retain top talent—bridging skill gaps and unlocking your workforce’s full potential.

 

Capabilities
Skills assessment and gap analysis

Use AI-powered tools to evaluate workforce skills, identify gaps and target upskilling and reskilling efforts aligned with current and future job needs.

Diversity and inclusion strategy

Design inclusive, equitable workplaces by reducing bias in hiring, implementing diversity recruiting and fostering a culture where everyone feels valued.

Global skilling initiatives and workforce planning

For multinational organizations, we help with skilling initiatives across different regions and markets. We understand local training needs and compliance with regional training regulations and can help plan for future skills requirements worldwide.

Recruitment advisory and outsourcing

Optimize your hiring strategy with AI-driven insights, process maturity assessments and tech-enabled operating models to attract top talent efficiently.

Candidate experience enhancement

Elevate the candidate journey with mobile-friendly applications, automated tools and AI that streamline processes from resume analysis to initial interviews.

AI-powered learning

Deliver smarter, personalized training with AI-driven course recommendations and adaptive content that align learning with strategic business goals.

Case studies
Three people sitting at a table in an office with large windows, working on laptops and tablets.
IBM’s story: Transforming HR support with agentic

Learn how IBM starts a new HR service era with AI.

Read the story
Two professionals in a meeting across a desk reviewing a tablet, representing AI-driven transformation in human resources operations
How IBM's HR department went all-in on AI

Can AI help transform the operations of a company with more than 275,000 employees worldwide?

Watch now
Three people in a modern office setting, with one person facing two others across a table during a meeting
Embracing the future of HR by becoming an AI-first enterprise

IBM’s story: how AI is reshaping HR to drive smarter decisions, efficiency and employee growth.

Read more

Strategic partnerships

Group of four colleagues in a meeting room

Oracle

Accelerate your journey to Oracle Cloud and transform with cognitive solutions.

Insights

Abstract 3D circular ribbon in purple and blue gradient forming a ‘C’ shape, representing C-suite strategy and business transformation toward 2030
Rewiring the C-suite: The fast track to 2030
CEOs are shifting from activity to measurable industry impact—sharper forecasts, stronger experiences, tighter security and sustainable growth.
Telemarketing sales woman with headset on for virtual consulting
AI and the future of human resources
Usher in a new era with AI in human resources, where data analytics, ML and automation can work together to save time.
Same person shown three times around a table, representing different tasks: writing, typing, and reading.
3 things to consider in AI and HR
AI ushers in the augmented workforce. Explore 3 key considerations: automation, skills and employee experience that drive business outcomes.
AI Academy portrait of Kim Morick in IBM Yorktown.
AI Academy video: Putting AI to work for talent
Get insights from IBM experts and learn how HR leaders are turning challenges into opportunities by using generative AI to help them recruit and invest in the best talent possible.

Meet our expert

Jamie Mackenzie

Accomplished HR executive with 30 years of global leadership experience across corporate and consulting environments. Expertise in employee experience, HR transformation, shared services and high-performance teams. Proven success in leading global transformations and delivering service excellence at scale.

Connect with Jamie
Jamie Mackenzie Headshot

Related services

HR and talent transformation

Reimagine HR with AI at the core—delivering business value, accelerating the digital agenda, unlocking workforce potential and creating agility.

HR operations and outsourcing

Our services combine deep process and technology expertise infused with AI to create innovative workforce operating models across your candidate and employee experience.

HR technology consulting

Drive transformation in HR to support new talent lifecycle workflows embedding AI-enabled services built on a platform and integrated with strong ISV partnerships.

Employee experience consulting

Deliver exceptional employee experiences with data, AI and automation to improve employee, stakeholder and client satisfaction, increase productivity, reduce costs and drive business value.

Next steps

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