Disruption is the new normal. Reinvention across the enterprise puts people, experience and data as top priorities for CEOs. Every step of transformation must address talent, skills, change adoption and culture. IBM delivers outcomes and experiences to help companies and their employees flourish in the era of automation and AI.

The IBM talent transformation story

IBM HR was one of the first major human resource organizations to adopt artificial intelligence technology. In this report, the IBM Smarter Workforce Institute summarizes learnings and insights gleaned from this experience to help other talent teams with their journey to AI.

Talent & Transformation services

HR Reinvention

HR is the new engine of growth for the organization, helping attract and retain a diverse and highly skilled workforce that supports evolving business needs.

Talent Acquisition

Amplify your competitive advantage by hiring talent using advanced innovation and AI to unleash new sources of value.

Talent Development

Skills and experience are the new currency of competitive value and this requires organizations to build a culture of continuous learning.

Change Management

Business Change is a constant. IBM has reinvented how to engage, inspire people for the digital and cognitive era.

HR reinvention services

Workday Services

Now is the time to make the transformation to a talent-centric, AI-powered workplace with cloud-based and AI tools like Workday and IBM Watson®.

Oracle HCM Cloud

IBM offers Oracle consulting for world-class human capital management (HCM) solutions and strategies for organizations of every size, region and industry.

Services For SAP SuccessFactors

Realize performance excellence in recruiting, developing, and retaining your workforce with IBM experts and SAP SuccessFactors solutions.

Case studies


Telefónica turned to IBM to drive three strategic objectives: simplify operations, drive efficiencies, and deliver a next-generation client experience.


By using intuitive and integrated HR applications including SAP SuccessFactors, IBM experts helped Allstate cut technical tasks by up to 60%.

Industrial Engineering Company

IBM implements a strategic RPO process to find candidates for difficult-to-fill roles in 12 MEA countries. 

Related solutions

IBM Talent Acquisition Solutions

Attract, engage, hire and onboard best fit candidates quickly.

IBM Talent Management Products

Improve talent acquisition and employee engagement with cognitive HR software.

IBM Talent Development Solutions

Retain and grow top employees with talent development powered by Watson.

IBM Talent Assessment Tests

Find quality candidates with proven behavioral and skills assessments built to meet your business needs.

Ready for some expert advice?

IBM experts are here to help you at no cost talk about how to accelerate and simplify your digital transformation.