Are you ready to build a cognitive enterprise?

Intelligent workflows integrate data with new technologies like artificial intelligence, blockchain and automation in ways that work for your business. There is no off-the-shelf software that can solve all your challenges, so the imperative is to orchestrate across processes and technologies to create intelligent workflows. By harnessing your data, our industry experts can help you build a smarter enterprise to avoid disruption and reinvent your business for the future.

Business outcomes

Modernize Supply Chains

Unified, cognitive systems can orchestrate every touch point across the workflow or the supply chain.

Humanize Customer Experiences

Use AI to deliver personal and empathetic experiences attuned to a customer's specific preferences at any moment.

Digitize Enterprise Processes

Transform your business model by redesigning your end-to-end workflows across traditional process silos.

Services

Internet of Things Services

Business Process Automation Services

Artificial Intelligence Services

Big Data services

Finance Transformation Services

Advanced Analytics Services

Talent and Transformation Services

Procurement Services

Risk and Fraud Management services

Blockchain Services

Cognitive Customer Care

Reinvent BPO services with intelligent workflows

Digital technologies have created a new set of opportunities for operations leaders. Traditional process and labor models are being reinvented through more intelligent workflows using automation, artificial intelligence and data, the Internet of Things (IoT), cloud and other emerging technologies. To remain relevant and grow, businesses must constantly evolve to more agile intelligent, fully orchestrated processes that take into account customers, employees, suppliers and business partners alike.

Case studies

Generali

IBM and Generali used intelligent workflows to build better experiences for insurance customers.

Volkswagen

IBM and Volkswagen co-created a mobility services app to reinvent the driving experience.

ADNOC

IBM and ADNOC build a first-of-its-kind rock analyzer that helps determine drilling locations.

Kraft Heinz Company

IBM and Kraft are launching a state-of-the-art algorithm to deliver products to consumers more efficiently.

Ready for some expert advice?

IBM experts are here to help you at no cost and are ready to explain how to accelerate and simplify your digital transformation.