How can we improve your business processes and operations?
Reduce back office expense to new lows
Automate repetitive and time-consuming tasks so you can focus on enhancing your customers’ experience.
Help eliminate unplanned downtime
Build new digital systems that are more resilient and adaptive.
Cut operational costs with automation
Combine IBM Design Thinking with automation to help reduce cost and improve agility.
Reinvent processes with cutting edge technology and business consulting
Business Process Reengineering
Get a company-wide view of your current processes. Then use the global consulting experience of IBM to modernize and reinvent your processes from the ground up.
Business Process Outsourcing
Focus on continued cost reduction and exceptional customer experience by adopting an outsourcing approach.
Business Process Automation
From automating basic tasks to integrating cognitive computing technology into business processes, process automation can enable digital transformation in all areas of business.
Business processes
Finance Operations and Transformation Services
Streamline and accelerate your finance transformation with cognitive, analytics and blockchain.
Procurement and Strategic Sourcing Services
Transformation your supply chain operations with cognitive solutions to help reduce operational costs.
Talent and Organization Services
Improve hiring decisions and talent retention using cognitive solutions to digitally transform HR.
Mortgage and Lending Solutions
Coordinate and integrate lending operations with break through scalable digital solutions from IBM.
Risk and Fraud Management Consulting Services
Fight crime with analytics tools and guidance that can reduce losses and help improve compliance.
Process technology
Internet of Things Services
Boost efficiency and productivity with cognitive systems to add intelligence to the physical world.
AI and Cognitive Computing Services
Apply the transformative cognitive power of IBM Watson® across your organization to drive growth.
Business Intelligence and Analytics Consulting
Use the power of cognitive to uncover and capture growth, boost productivity and reduce risk.
Blockchain Services
Digitize transactions and information with blockchain to help protect data and reduce costs.
Big Data Consulting Services
Unearth more value from your data to help you lower costs with less risk.
Case studies
Telstra chooses IBM to drive new value through process innovation
IBM helps Telstra deliver control, consistency and efficiency of process by leveraging system insights to drive business transformation.
A tailored RPO solution to find top talent
Partnering with IBM to create a customized recruitment solution has enabled PAREXEL to attract and hire the right candidates globally, lower time-to-fill by 40 percent, and significantly reduce first-year turnover rates.
IBM Watson helps Woodside Energy preserve and share employee knowledge
Woodside Energy turns to IBM Watson to help streamline corporate-wide access to archives and tribal knowledge, shortening employee learning curves and adding cognitive to their decision making.
Educational resources
White paper
Infusing cognitive computing to optimize the value from robotic process automation
White paper
Using blockchain to disrupt trade promotions
Blog
Machine language translation for automation is disrupting global service delivery
Report
Fast start in cognitive innovation
Video
What’s your Recipe for Digital Reinvention?
Video
How McLane, CMHC and Kone Reinvented Their Business Operations for Better ROI
Meet our experts
Tina Marron-Partridge
Global Leader, Talent and Engagement
Would you like to learn more about IBM business consulting?
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