Digital workplace services
Enterprise mobility services helps users seamlessly work across virtual, physical and other environments.
Overview
Create a digital workplace that enables employees to work collaboratively and securely
IBM helps you move to a fully operational remote work environment:
- Adopt technology that equips employees to work from almost anywhere.
- Deploy social collaboration tools to allow employees to contribute around the world through solutions, such as file sharing, team rooms, chat and video.
- Provide employees with cloud workspaces to access critical applications and data securely and remotely.
- Transform to a digital workplace with contact-center services.
- Keep mission-critical systems running in a hybrid cloud environment with limited on-site technical resources.
Introducing IBM digital workplace services
Benefits
Workplace virtualization
Install virtual environments from the cloud in as little as two weeks
Device procurement and deployment
Deploy devices and thin clients with zero-touch deployment
Digital workplace services emergency response
Implement a cloud-based mass notification and employee status tool
Managed mobility services
Managed mobility services helps enable a fast rollout of your mobile device management that allows for bring your own device (BYOD) initiatives and helps enable enterprise-wide mobility.
Workplace support services with Watson
Workplace support services with Watson helps productivity and delivers an end user support experience. This experience offers multiple service options for any user and device, including a service desk powered with Watson and a concierge walk-up technical support client center.
Workplace virtualization services
Workplace virtualization services provides comprehensive desktop and application virtualization managed services that helps employees to securely and remotely access corporate assets.
Workplace collaboration services
Workplace collaboration services provides a cost-effective, security-rich solution that includes social collaboration tools like email, rich presence, instant messaging and web conferencing, as well as deeper insights into the environment.
[With IBM] we'll be able to have much faster responses and much more efficient interactions.
— Leo Rahn, IT Services Coordinator, Brazilian Food Company (BRF)
Resources
Inside U.S. Bank's digital workforce
Join us for a forward-looking conversation about the journey to the cognitive enterprise set to the real-world case study on how U.S. Bank transformed their support structure.
IBM positioned as a leader in the 2020 Magic Quadrant for Managed Mobility Services, Global
Gartner has named IBM a Leader in the Magic Quadrant for Managed Mobility Services, Global for the 6th consecutive year based on its ability to execute and completeness of vision.
Solutions to accelerate agility and efficiency with cloud
The biggest barrier to effective remote working is poor technology infrastructure. This learning session outlines IBM capabilities which can help you with immediate challenges and support your requirements.
Learn
What is bring your own device?
BYOD stands for bring your own device. It’s an IT policy that allows, and sometimes encourages, employees to access enterprise data and systems using personal mobile devices such as smartphones, tablets and laptops.
What is enterprise mobility management?
Enterprise Mobility Management (EMM) is a collective set of tools and technologies used to maintain and manage how mobile and handheld devices are used within an organization for routine business operations.
What is desktop as a service?
Desktop as a Service (DaaS) — not to be confused with the database as a service model — is a viable alternative to the desktop deployment model. DaaS offers businesses a way to give their users consistent access to data and applications across their devices, stalwart security, and reduced costs and expenditures.
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