Digital workplace services from IBM can help you adopt innovative technologies that enable new ways of working

Have an immediate need to evaluate workforce shift from onsite to remote without causing disruption?

We're here to help:

  • Stand up a solution in 2-3 weeks.
  • Multiple delivery model options to best meet the your business's requirements including public cloud, private cloud, and on-premise.
  • Enhance employee productivity by enabling users to access virtual desktops and applications from any place, any time and on any device.
  • Managed service with powerful orchestration automation via single pane of glass to manage, monitor and maintain the whole virtualization stack across hardware, infrastructure, desktops and applications.

Are you looking for a one-stop shop for managing the overall lifecycle of end user devices?

We help:

  • Rapidly roll out new devices with shipping to either office (for pickup) or home locations.
  • Provide options for device selection and accessories to mirror your office workspace configurations.
  • Specialized support mechanism to address increased remote workplace issues.
  • Reduce the cost and complexity of deployment  by taking advantage  of zero-touch  enrollment,  over-the-air dynamic configuration.
  • Enable end-to-end device management  for security, compliance, apps, data, and access.
  • Consumption-based, as a service, competitive monthly pricing.

Is your network prepared for the increased demand from rapidly expanding digital work environments?

IBM is your trusted partner and offers right-sized services and solutions to meet these growing demands on your network.

  • Advisory services to address network capacity,  workforce connectivity, and business continuity issues associated with the current remote worker situation
  • Assistance for networks to shift from being hardware and device-centric to virtual and software-defined, from long-term capacity commitments to dynamic bandwidth
  • Faster provisioning of network functions and elastic bandwidth across different networks. Rapid deployment of security policies and additional layers of security via micro-segmentation.

Accelerating the Support Experience

Remote collaboration

Enable remote collaboration through a reliable network and effective collaboration tools.

Transform into a digital workplace 

Deploy devices and virtualize workplace services in as little as two weeks.

Remote or on-site tech support 

Keep mission-critical systems running in a hybrid cloud environment with limited on-site technical resources

Workplace virtualization

IBM Workplace Virtualization Services provides comprehensive desktop and application virtualization managed services which provide the ability for employees to securely access corporate assets while working remotely.

Device procurement and deployment

Management of the overall life cycle of user devices; rapid rollout of new devices and deployment leveraging technologies and processes, including over-the-air “zero-touch” deployment methodologies. 

Network readiness to support remote working

Network preparedness strategy and guidelines for remote working, highlighting end-user needs across devices, connectivity, bandwidth capacity, security and collaboration tools to ensure business continuity. 

Data center HW/SW support remote or on-site

IBM Technology Support Services (TSS) provides a single point of contact for practically all your IT maintenance and support needs—hardware  and software. IBM can offer a lifecycle management solution for all of your HW/SW (IBM and other OEM) that helps optimize system availability and reduce IT complexity.

Learn more about mobility services and new ways of working in a digital workplace

Gartner: IBM named Magic Quadrant leader

Gartner has named IBM a Leader in Magic Quadrant for Managed Mobility Services for five years in a row.

Forbes Insights: Blueprint for a Borderless Workplace 

Learn how to give users the technology they need for a secure, collaborative and productive environment.

IDC: Accelerate your support experience

At a time when droves of enterprise workers are turning to AI-powered tools for IT support, IDC focuses its critical eye on the topic.

Connect with digital workplace and mobility services experts

Our experts are available to answer questions, provide guidance, and address challenges

Rahul Pathak

Global Offering Manager, Digital Workplace Services

  • Cognitive solutions
  • Blockchain
  • Solution strategy/architecture

Dennis Perpetua

IBM Distinguished Engineer and Senior IT Architect

  • Workplace Support with Watson
  • Solution architecture
  • Cognitive computing

Matthew Johnson

Senior Technical Staff Member

  • Critical situations
  • IT strategy/architecture
  • IT virtualization

Monique Ouellette

VP, IBM Digital Workplace Services

  • Automated service desk support
  • Rapid deployment solutions
  • User-centricity to boost productivity

Chat with an IBM expert for a 30-minute strategy session at no cost

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