74% of people prefer employers who enable them to work anywhere, anytime

Users demand access to their apps and data anywhere, anytime, and on any device. Managed mobility services enable IT teams to provide this consumer-like experience in a secure and cost-effective way.

IBM Managed Mobility Services streamline and personalize the delivery, set-up, configuration, security, management, and support of devices in the enterprise across all device types and operating systems—whether corporate-owned or employee-owned (BYOD).

By outsourcing these tasks, IT resources can focus on core business needs.

Boost productivity. Save time and money. Streamline processes. Provide choice.

Suite of IBM Managed Mobility Services

User Device Choice

Simplify the procurement, fulfillment, staging, shipping, and refreshing of devices, while allowing users to choose their next device.

Device Health with Watson

Turns insight from device data into an easy-to-understand device health score. IT managers can track the health of all devices in the organization from a centralized dashboard to understand when devices actually need to be replaced, based on their health, not their age.

Windows 10 Migration Services

Windows 7 extended support ends January 14, 2020. Those devices will stop receiving security updates and will become more vulnerable to security risks. IBM’s Windows 10 migration services include environment assessments, deployment planning, application remediation, and infrastructure planning. Clients get improved security, usability, mobility and performance, and save on costs to support aging operating systems.

IoT Device Lifecycle Management

Cut through common IoT device management barriers. IBM IoT Device Lifecycle Management Services provide large companies a managed solution for IoT deployments—from strategy through proof of concept to deployment and ongoing management.

IBM Managed Mobility Services success stories

Utilities client: Replace 4,000 workstations

Utilities client: Replace 4,000 workstations

Solution: Standard software image and custom automation scripts to configure a uniform desktop environment on all the new workstations


  • Project completed in <6 months
  • No interruptions to users
  • Lower maintenance costs
Electronics client: Move from Windows to Apple

Electronics client: Move from Windows to Apple

Solution: Deploy 12,000 Apple MacBooks to multiple U.S. locations


  • 10%+ reduction in total cost of ownership
  • Improved device compliance
Pharmaceutical client: Migrate to Windows 10

Pharmaceutical client: Migrate to Windows 10

Solution: Architect, design and test environment for global Windows 10 deployment. Work with client’s system integrators for end-to-end delivery.


  • Reclaimed and disposed of 12,000 PCs, yielding significant device management savings

IBM a Leader in Gartner Magic Quadrant for Managed Mobility Services

According to Gartner Inc.: “Last year, enterprises continued to broaden the scope and geographic requirement for managed mobility services. To optimize the benefit from MMS, I&O [infrastructure & operations] leaders should match their technical, commercial and operational requirements to the provider that meets those best.”

Grow your professional network

Gene Morita

Global Offering Manager, IBM Digital Workplace Services

Talk to Gene about:

  • quickly ramping up device procurement, device management, collaboration, virtualization and security capabilities
  • increasing employee productivity, reducing costs and providing a personalized experience

Debra Aliberti

Senior Executive Client Architect for IBM workplace modernization services

Talk to Debra about:

  • Microsoft TEAMS
  • Microsoft M 365
  • Managed Mobility
  • Device Choice
  • Device Health