Overview

IBM Device Procurement and Deployment Services helps your business meet its device management needs, including suppliers and logistics. It helps your business manage the entire lifecycle of its users’ devices. Device management extends from device selection to device retirement and includes all the maintenance and support that’s needed. So, it’s easier to roll out new devices and less expensive and complex to manage them.

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Device Procurement and Deployment Services overview (02:16)

What you get with Device Management Services from IBM

Orders and invoicing

Manage device orders to your suppliers, from order creation through invoicing.

Configure, pack and deliver your devices

Integrate and configure devices, pack the device in preparation for use and manage delivery and logistics.

Lifecycle management

Provide device lifecycle services covering returns, data disposal and end-of-life asset disposal coordination.

Benefits

Boost productivity

Enable a variety of users to work from mobile devices anytime and anywhere.

Streamline processes

Simplify the process of planning, procuring, deploying, managing, supporting and refreshing mobile devices.

Save time and money

Reduce deployment costs by shipping preconfigured devices directly to users.

IBM positioned as a Leader in the 2021 Gartner Magic Quadrant for Managed Mobility Services, Global

Gartner has named IBM a Leader in the 2021 Gartner Magic Quadrant for Managed Mobility Services, Global for the 7th consecutive year based on its ability to execute and completeness of vision.

Resources

Forbes Blueprint for a Borderless Workplace: Empowering users in the anytime, anywhere workforce

This Forbes Insights report frames the challenges and guides CIOs on how to respond.

IDC whitepaper: Accelerate your support experience with the cognitive, AI-powered helpdesk

At a time when droves of enterprise workers are turning to AI-powered tools for IT support, IDC focuses its critical eye on the topic. Leaders like you are downloading this timely white paper to learn IDC’s point of view on AI help desks.

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