Smart field service transformation. Live in 90 days!
Managing the complexity of a business transformation with Salesforce
requires expertise, focus, and design. IBM iX offers all of this. In a co-creation approach a
prioritized roadmap is developed which compromises a validated, measurable customer and
employee-focused solution tied to business goals. IBM iX sets up customized workstreams, highly
engaging workshops, interviews & assessments to address the unique challenges of clients. With
great expertise tangible user journeys are designed and a Salesforce solution is successfully
implemented in an experience led, design driven and agile approach.