faster reporting delivers insights quicker


days migration downtime not six


hours saved monthly frees up staff

We are very happy with the service we receive from IBM and SAP and IBM Watson will be the game-changer.

Rainer Steffl, Information Management Director, Mondi Europe & International


Packaging and paper specialist Mondi has achieved enormous success, growing both organically and through acquisitions. However, as the data volumes and users of Mondi's core SAP ERP system increased, system response times began to suffer, and staff sometimes had to wait a significant time for specific reports. Executives at Mondi needed answers to complex business questions faster than the current resources would allow. How could Mondi accelerate information analysis once more?


Mondi engaged the expertise of IBM Services to migrate its SAP Business Warehouse solution to the SAP HANA database. IBM also supervised the migration of the company's SAP ERP systems to more powerful IBM POWER8® servers. The changes have produced 3X faster reporting on average, giving staff faster access to more data and insights to improve decision-making. In addition, Mondi is working on new ways to incorporate IoT sensor data and running a Proof of Concept with IBM Watson.®


Step 1

To measure key performance indicators (KPIs) from year to year, Mondi integrated acquired companies into its core SAP ERP systems containing both customer and supplier relationship management data. This resulted in more data and more users. Aggregating each business unit's instance of SAP ERP into a central SAP Business Warehouse solution produced an enterprise-wide single source of truth. But the resulting systems performance slowdowns caused particularly sluggish report generation — an imminent threat to Mondi's competitive edge.

Step 2

Mondi decided to migrate its SAP Business Warehouse system to the SAP HANA database which is designed for lightning-fast data analysis. Based on Mondi's ten-year relationship with IBM Services, support for this complex migration was sourced to IBM. "The migration to SAP HANA requires extremely close collaboration between application and infrastructure teams," a Mondi spokesman said. "Since we had recently renewed a five-year [IBM] contract outsourcing our data center operations, it made perfect sense [for IBM] to manage the SAP HANA migration.

Step 3

A team of 12 people from IBM Services in Austria provided consulting and solution design services for the migration. They were assisted by an IBM India team managing Mondi's SAP applications and five additional IBM experts handling the Oracle to SAP HANA migration. The original downtime requirement was estimated at six days. But the teams optimized processes so only two days were needed — handled over a weekend with zero disruption to the business. As a next step, Mondi is planning to further explore the potential of IBM cognitive computing to boost efficiency.

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Case studies

Leading European baker

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— Spokesperson, Leading European baker

Shared services provider

“We decided to deploy SAP S/4HANA because the solution enabled us to deploy best-practice processes for areas like logistics and inventory out-of-the-box. To ensure a successful implementation, we wanted a partner with experience in SAP S/4HANA deployments and specifically logistics, and IBM ticked both of those boxes.”

— CIO, Shared services provider

Leading US-based truck manufacturer achieves 30% productivity increase

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