The need for business transformation
This large vehicle distributor serves dealerships in North America. The company ran its two critical back-office functions — finance and operations — on separate systems. Information was often duplicated and conflicting, with costly, manual reconciliation processes that eroded confidence. How could the company integrate these two key systems, reduce cost and improve its service to auto dealerships and their customers?
The company sought to implement a range of integrated SAP S/4HANA solutions that would ultimately enable unified business management. This approach would remove expensive heritage applications, eliminate labor-intensive manual processes and enable greater cost and quality control. In a phased approach, they planned to replace about 400 applications, starting with finance and moving through five key lines of business: vehicle sales, accessories, parts, quality control and warranties. When complete, the business will enjoy process efficiency and greater operational insight in every area of work, with reduced operational costs.