Insight

Bringing data under one roof

Hardwiring communications systems around the world so people can stay connected to friends and family is no small feat. In fact, one major British based telecommunications company has over 60 offices and 13 satellites that orbit the globe. 

Given the staggering scale of this company, it’s no surprise the organization creates multiple types of data from a variety of disparate sources. Today's huge volume and variety of data are creating a new problem for companies across many industries in the digital age: how to bring all the company's data into one place.

Idea

Harnessing Digital Insights

The company needed a comprehensive, holistic solution to organize and consolidate their data while also reducing data warehousing costs. IBM Digital Insights helped do just that. It helped create a data lake that provides an overarching view of all the company’s data. Digital Insights also offers data lifecycle automation and orchestration, helping reduce human error when adjusting the datasets.

Outcomes-focused services with complete package of data management, analytics and cognitive technologies in Digital Insights.

Impact

Achieving full data organization with real-time insights

The solution included several different IBM and open source technologies. Chief among them was Digital Insights which provides a data lake component, also called Data as a Service or DaaS. This technology provides overall data lifecycle automation and orchestration — automating the data pipeline, ingest, conform, CDC, metadata-driven ingestion and governance.

IBM delivered the solution in three phases: proof of usability, enhancement and operation. Then the platform was handed off to the client team with knowledge transfer included.

The benefits

  • Achieved a single view of data from different platforms for self-service
  • Helped deliver real-time insights and remediation for network faults and issue resolution
  • Provided faster access to predictive algorithms to help predict churn and spot network issues

Case studies

Health Insurance Company

IBM helped a health insurance company redefine its data architecture with Digital Insights.

ADNOC

IBM and ADNOC build a first-of-its-kind rock analyzer that helps determine drilling locations.

Generali

IBM and Generali used intelligent workflows to build better experiences for insurance customers.

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