The GBS Client Innovation Centers are part of the IBM globally integrated network of client service centers that deliver deep industry and technical expertise to IBM clients worldwide. The centers provide value-added support and innovative solutions to address client needs. Currently, IBM North America has centers in the following locations, offering experienced and entry level opportunities.

IBM North America Centers

CIC Lansing

Working with the State of Michigan and Michigan State University, IBM opened the Client Innovation Center Lansing. This center provides innovative application development and support services to modernize older IT systems for state and local government agencies and universities. IBM also supports solutions for North American-based, cross- industry Commercial and Federal clients working to modernize IT applications through technology excellence, tooling automation and innovation.

CIC Rocket Center

Located in Cumberland, West Virginia, CIC Rocket Center is one of IBM’s Federal Data center sites. In this secure, shared space, IBM provides a full complement of management services specifically tailored for agencies with rigorous security standards.

The IBM ABL Data Center sites offer hosting services for customers requiring security capabilities ranging from unclassified data up to and including Top Secret (TS) and Sensitive Compartmented Information (SCI).

CIC Monroe

The Client Innovation Center Monroe (Louisiana) opened in April 2015 and is now part of Century Village, a new 88-acre planned community with homes, restaurants, a fitness center, markets and more all within walking distance. IBM and nearby neighbor CenturyLink plan to partner on research, development and product innovation initiatives. The Center’s multi-faceted delivery capabilities and emerging skills make it a great choice for clients from across the US.

CIC Baton Rouge

This center delivers high-quality, cost- competitive technology services to clients demanding technical expertise in Business Analytics and Strategy, Enterprise Applications (SAP, Oracle), Interactive Experience and Mobile, and Application Development and Innovation. The center works with IBM clients to increase productivity, quality, efficiency, and speed, helping them innovate faster and more rapidly adopt new technologies.

CIC Halifax

The Client Innovation Center in Halifax supports the Canadian healthcare, financial and industrial sectors through a priority focus in mobile and analytics.

CIC Montreal

CIC Montreal delivers application development and support services to private and public clients in Canada.
The Center offers the benefits of a bilingual global center, plus additional advantages associated with close proximity to Canadian IBM clients. CIC Montreal provides access to a local pool of IT resources that are bilingual and possess significant international experience. It's also well situated for building and managing face-to-face relationships within North American time zones.

Core skills

The IBM Client Innovation Centers offer core skills across the software development life cycle for custom and packaged applications

Business analytics and strategy

  • Master data management
  • Data Stage/Informatica, Ab Initio, Microstrategy
  • Business Process Manager (BPM)
  • Operational Decision Manager (ODM)
  • Maximo, Tririga, Workday Watson

Enterprise applications

  • SAP Functional, Basis, HANA, A BAP
  • SuccessFactors
  • Oracle Apps, eBusiness, Retek Cloud Financials, PeopleSoft, Microsoft

Interactive experience and mobile

  • Mobile application Development, Apple/iOS
  • Smarter Commerce (Sterling, WebSphere)
  • Mobile, Bluemix, Worklight
  • Cúram Test Center of Excellence Adobe Experience Manager (AEM) Salesforce

Application development and innovation

  • Custom application development Testing (application and mobile automation)
  • Mainframe, midrange, z System development
  • COBOL application development
  • Project management
  • Cloud managed services (DevOps and DST)
  • Agile coaching

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