Discover the virtual enterprise

The ability to apply AI, automation, blockchain, IoT, 5G, cloud and quantum computing at scale has made the promise of cognitive enterprises real. Discover the emerging virtual enterprise that is bringing ecosystem partners together.

Reinventing workflows

In order to succeed with digital transformation, 80% of decision makers agree that they must integrate processes across organizational boundaries and legacy systems.¹ Our approach starts with intelligent workflows. We work with you wherever you are in your transformation journey to combine employee expertise and data with powerful technologies to make work more predictive, automated, agile and transparent.

Benefits

Access real-time insights

Use real-time data and insights to improve responsiveness, quality and accuracy, delivering greater value to employees and customers.

Harness exponential technologies

Unlock value from powerful technologies, like automation, AI, blockchain and IoT, orchestrated in service of your unique workflows.

Generate and scale business value

Rapidly convert ideas into business value. Develop intelligent workflows that create greater value as more processes and tasks are integrated.

Business consulting, data and technology services

Finance consulting and outsourcing services

Leverage the right combination of people, process and technology to transform your finance function and discover new ways of working.

Procurement consulting and outsourcing services

Reimagine your procurement operations from source to pay with data and emerging technologies to empower your teams.

Supply chain consulting services

Build resilient, agile, sustainable supply chains that evolve workflows, hyperautomate decision-making and empower employees with real-time insights.

Operations consulting

Resilient operations drive efficiency, cost benefits and competitive advantage. To help achieve this business growth, IBM provides enterprise strategy, implementation and technology solutions.

Customer experience consulting

Envision, design and deliver customer-centric, human-led experiences that advance your digital transformation and drive business outcomes.

Talent management services

IBM helps organizations infuse AI and automation into HR to drive immediate value. Let us transform your talent strategy to deliver intentional experiences and foster a culture of continuous learning.

Data analytics consulting services

IBM data and analytics consulting services can help you bring the clarity needed to operationalize your enterprise data and build a data-driven organization to drive business value.

Artificial intelligence (AI) services

Artificial intelligence services from IBM help you drive smart reinvention of your workflows, technology and entire organization — developing a strategy that lets you take full advantage of your data.

Conversational AI for customers and employees

Conversational AI helps you address customer requests while reducing effort. Virtual agents, embedded into intelligent workflows, help scale operations, reduce costs and improve employee productivity.

Business consulting case studies

Bestseller India fashions the future with AI

Bestseller India is using a custom AI platform to support preseason design, planning, production and forecasting — essentially modernizing end-to-end processes by empowering employees with technology.

Chemonics transforms healthcare

To deliver life-saving health supplies to more than 60 countries around the world, Chemonics and IBM built an intelligent cloud-based solution that enables pervasive data visibility throughout the supply chain.

Expertise on call with Humana

Organizations are rethinking their offerings to meet user expectations. Humana, a leading health insurance provider, reduced costly pre-service calls and improved the provider experience with conversational AI.

Co-create with IBM Garage

Ideate, build, measure, iterate and scale solutions seamlessly with our end-to-end framework of design thinking, agile and DevOps practices. Achieve speed-to-value and adopt breakthrough technologies through the partnership created with your team and a diverse set of IBM experts in business, design and technology.

¹ Source: Forrester, Reinventing Workflows: Power Your Digital Transformation And Drive Greater Impact By Modernizing Processes