Leading the way in generative AI with over 75 K trained consultants
Unlock the full potential of AI
By 2030, AI is expected to drive up to USD 4.4 trillion in annual productivity gains. Yet, many companies struggle to achieve and scale value from AI.
To successfully scale AI, the right strategy, data, architecture, security and governance need to be in place and aligned with business goals. We help clients do this transformation by designing, building and scaling cutting‑edge AI and agentic AI solutions that accelerate strategic imperatives and enable people to trust the AI models that support them. We meet you at your current state, no matter your skills or technical footprint.
IBM Consulting® helps you do the right AI and do AI right.
Align business strategy with responsible AI
Get data ready for AI
Empower your business with AI-powered transformation and multi-agent integration
Use cases
- Supply chain
- Marketing
- Customer service
- Cybersecurity
- IT operations
- Finance
AI consulting for supply chain
Elevate your customer experience to differentiate your organization by intelligently applying AI technology.
AI consulting for marketing
Modify your strategy and content based on AI technology that identifies customer behavior, preferences and sales trends.
AI consulting for customer service
Optimize your workforce with our AI-augmented HR solutions and expertise.
AI consulting for cybersecurity
Discover how our cybersecurity services use our proprietary AI to both transform your business and manage your risk.
AI consulting for IT operations
Step up IT automation and operations with generative AI, aligning every aspect of your IT infrastructure with business priorities
AI consulting for finance
Use AI-powered insights for better performance measurement, forecasting and more confident decision making.
Case studies
Generative AI is transforming operations within financial institutions. Learn how Nationwide Building Society tackled the significant changes this technology requires.
CCEP engaged IBM Consulting as a strategic advisor to help in its procurement transformation journey.
Read about how Virgin Money worked with IBM Consulting to build an AI-powered banking virtual assistant to boost customer engagement.
40% productivity gains from the implementation of key Microsoft gen AI solutions that have improved the efficiency of caseworkers
To help the US Open stay on the cutting edge of customer experience, IBM Consulting built powerful generative AI models with watsonx®.
IBM Consulting helped British Sugar use over 112 years of data to create a data-driven organization powered by AI.
Insights
Agentic AI explained—and the types of problems that it solves best.
By embracing AI strategically, healthcare organizations can reshape their systems to meet growing demands while empowering professionals to deliver the care patients deserve.
Learn how business leaders can effectively and efficiently deploy agentic AI.
In this episode of AI Academy, Monica Proothi speaks on how the adoption of generative AI offers finance teams a new way to address these challenging and complex problems.
Meet our experts
Market recognition
IBM Consulting has been recognized as a star performer in the leaders category of the 2025 Everest Group Artificial Intelligence (AI) and Generative AI Services PEAK Matrix Assessment 2025.
Related services
Experience IBM watsonx®, our portfolio of AI products that accelerates the impact of generative AI in core workflows to drive productivity.
Experience co-creation that drives business value quickly, modernizes essential business processes and helps you deploy enterprise-wide AI strategies.
Reimagine and modernize HR with AI at the core to deliver better business outcomes and unlock employee and work potential.
IBM Consulting delivers expert data and AI consulting services to help enterprises build responsible, scalable AI strategies.