Intelligent workflows using AI
Artificial Intelligence Services from IBM can help you drive smart reinvention of your workflows and technology. Our industry experts help you implement a data-first strategy, take advantage of your real-time information, augment with third-party sources and integrate with advanced technologies, such as IoT, intelligent automation and AI to unlock the value of your data. IBM is here to help you overcome obstacles in scaling AI and transform your business into a Cognitive Enterprise™.
IBM Global C-suite Study 20th edition
Data has become inextricably entwined with trust, changing the value equation. Uncover the deep importance of data and trust for gaining a competitive edge in your industry in the latest IBM Global C-suite Study.
AI services
Conversational AI for Better Experiences
Improve customer and employee experiences while lowering operating costs with AI and Cognitive Care. Rapidly deploy AI assistants to engage with customers virtually and handle increases in contact volumes.
Scaling AI for the Enterprise
IBM’s proven methodologies can help you consistently run, maintain and scale AI solutions from pilot to production. Adopt a standard framework for developing and deploying AI applications across teams.
Risk and Compliance Services with AI
Harness the power of AI to stay current on ever-changing regulations. Watson and Promontory Advisory Services provide end-to-end risk and compliance management to help you make better decisions.
“ IBM emerged as a leading service provider for enterprise AI services in our analysis. Its scale and operational excellence across the entire value chain of AI services are a powerful combination with IBM's renewed vision of becoming an 'integrator of AI' for its global AI clientele. ”
— Reetika Fleming, Research Vice President, HFS Research
IBM Garage
Move from idea to outcome to scale. Innovate and transform with multidisciplinary experts.
Case studies
Generali
IBM and Generali used intelligent workflows to build better experiences for insurance customers.
Kraft Heinz Company
IBM and Kraft are launching a state-of-the-art algorithm to deliver products to consumers more efficiently.
Bradesco
IBM and Bradesco use AI to solve customer queries in seconds.
ADNOC
IBM and ADNOC built a first-of-its-kind rock analyzer that helps determine drilling locations.
Educational resources
IBV Report
The Cognitive Enterprise: Reinventing your company with AI
IBV report
Advancing AI ethics beyond compliance: From principles to practice
Blog
Intelligent workflows 101: How AI helps deliver ketchup around the world
Related solutions
Operationalize AI throughout your business
Infuse AI into your workflows by applying prebuilt enterprise AI applications and methodologies that can speed time to value.
AI assistant in customer care
Improve customer services, increase customer satisfaction, and reduce churn across multiple channels.
AI for IT Operations Management
Drive new efficiency in your operations to resolve problems quickly in dynamic, data-intensive environments.
Talk to us about getting started
We have a vast portfolio of capabilities, services and products to help jumpstart your transformation journey. Click below for two places to start.
Follow us
Follow us