Peer into the future of personalized experiences, designed and delivered today by IBM and Adobe.

Overview

Adobe, IBM and Red Hat are joining forces to accelerate digital transformation with a new partnership that empowers companies to flexibly deliver customer experiences across the full customer journey within hybrid cloud environments.

The partnership focuses on regulated industries and arming employees with solutions that allow them to meet the strictest data security and regulatory requirements. IBM Services® will extend support through IBM iX®, its business design consulting arm, to Adobe’s product clouds — accelerating how companies design, implement and scale personalized customer experiences that instill trust.

Partnership pillars

Customer experience

IBM iX is providing integrated consulting services across Adobe’s Creative Cloud, Experience Cloud and Document Clouds, helping companies across every industry use data to design, implement and scale personal customer experiences.

Security and compliance

IBM’s financial services public cloud will extend Adobe Experience Manager to financial service professionals helping them meet high-security requirements and regulatory compliance when delivering personalized customer experiences.

Hybrid cloud

Adobe Experience Manager, part of Adobe Experience Cloud, will be certified and delivered using Red Hat OpenShift giving clients the flexibility to host, access and leverage customer data in the environment of their choice, including on-premises and across multiple public clouds.

Solutions

Adobe Experience Cloud Services

Meet the rising experience needs of your customers. Create, manage and optimize customer experiences that scale.

Design Systems using Adobe XD

Establish an enterprise operating model for content production, governance and scale using a design system built on Adobe XD.

Adobe Experience Platform Services

Unlock the value of your data and leverage AI to deliver data-driven decision-making across your business.

State Street Global Advisors develops a next-gen digital experience

State Street Global Advisors (SSGA) sought to reimagine its digital experience to unify its global presence and more efficiently deliver localized content. The team worked with IBM iX to architect a unified global digital experience platform (DXP) built on Adobe Experience Manager, that is customizable by region, language and investor types. Nearly 150 websites spanning 22 countries have been launched since the transformation, delivering a more consistent global experience, and improved content accessibility and customer satisfaction.

Perspectives

Partner of the year

In April 2020, Adobe named IBM iX as a delivery partner of the year for Europe.

Creativity is a craft and mindset

IBM iX’s Chief Creative Officer discusses IBM’s commitment to design.

Talk to us about getting started

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