Contacts


Customer support center contacts

Country or region Email Phone Fax Hours
Argentina +55 19 2132 5872 +55 19 2132-4640 09.00-18.00 (Brazil Time)
Australia 1-800-992-402 (toll free) +45 48 14 03 91 08.00 am - 5.00 pm (AEST)
Austria 0800 291461 (toll free) +45 48 14 03 91 08.00-23.00 CET 08.00-17.00 (German support) 17.00-23.00 (After 17.00, English support. German support depending on availability)
Belgium Dutch line: 0800 738 21 French line: 0800 716 04 (toll free numbers) +45 48 14 03 91 08.00-23.00 CET 08.00-17.00 (French Support. Dutch Support depending on availability) 17.00-23.00 (After 17.00 English support. French/Dutch support depending on availability)
Bolivia +55 19 2132 5872 +55 19 2132-4640 09.00-18.00 (Brazil Time)
Brazil 0800-787371 (toll free number) +55 19 2132-4640 09.00-18.00 (Brazil Time)
Canada 1-877-426-5397 011 45 48140391 08.00 am - 05.00 pm (EST)
Central/Latin America Countries not specifically listed +55 19 2132 5872 +55 19 2132-4640 09.00-18.00 (Brazil Time)
Chile +55 19 2132 5872 +55 19 2132-4640 09.00-18.00 (Brazil Time)
Columbia +55 19 2132 5872 +55 19 2132-4640 09.00-18.00 (Brazil Time)
Cyprus +30 1 6881111 +30 1 6801303 09.00-17.00 (local time)
Denmark 80 32 16 19 (toll free) +45 48 14 03 91 08.00-23.00 CET 08.00-17.00 (Danish support) 17.00-23.00 (After 17.00 English support. Danish support depending on availability)
Ecuador +55 19 2132 5872 +55 19 2132-4640 09.00-18.00 (Brazil Time)
Egypt +45 48 10 15 01 +45 48 14 03 91 08.00-23.00 CET (English Support only)
Finland 0800 1 145 66 (toll free) +45 48 14 03 91 08.00-23.00 CET (English support only)
France 0800 910 212 (toll free) +45 48 14 03 91 08.00-23.00 CET 08.00-17.00 (French support) 17.00-23.00 (After 17.00, English support. French support depending on availability)
Germany 0800-1817683 (toll free) +45 48 14 03 91 08.00-23.00 CET 08.00-17.00 (German support) 17.00-23.00 (After 17.00, English support. German support depending on availability)
Greece +30 1 6881111 +30 1 6801303 09.00-17.00 (local time)
India +800-539-274-26 (toll free) +45 48 14 03 91 08.00 am - 5.00 pm (AEST)
Indonesia +800-539-274-26 (toll free) +45 48 14 03 91 08.00 am - 5.00 pm (AEST)
Ireland 1 800 554 507 (toll free) +45 48 14 03 91 08.00-23.00 CET
Israel +45 48 10 15 01 +45 48 14 03 91 08.00-23.00 (English support only)
Italy 800 876319 (toll free) +45 48 14 03 91 08.00-23.00 CET 08.00-17.00 (Italian support) 17.00-23.00 (After 17.00, English support. Italien support depending on availability)
Japan 00 531 45 0067 00 531 45 0066 08.00 am -10.00 pm JST (full support in Japanese) 10.00 pm -12.00 pm JST (Support in Japanese according to system availability) 12.00 pm - 08.00 am JST (Emergency support in English)
Korea +800-539-274-26 (toll free) +45 48 14 03 91 08.00 am - 5.00 pm (AEST)
Luxembourg French: 0800 2250 (toll free) +45 48 14 03 91 08.00-23.00 CET 08.00-17.00 (French support) 17.00-23.00 (After 17.00, English support. French support depending on availability)
Malaysia +60 3 710 2363 (Direct), +60 3 717 7788 (General) +60 3 717 4668  
Mexico +52 5270-5911 +54 11 4717-7400 09.00-19.00 (local time)
Netherlands 0800 022 3305 (toll free) +45 48 14 03 91 08.00-23.00 CET 08.00-17.00 (Dutch Support depending on availability) 17.00-23.00 (After 17.00, English support. Dutch support depending on availability)
New Zealand +800-539-274-26 (toll free) +45 48 14 03 91 08.00 am - 5.00 pm (AEST)
Norway 80 01 00 62 (toll free) +45 48 14 03 91 08.00-23.00 CET (English support only)
Pakistan +45 48 10 15 01 +45 48 14 03 91 08.00-23.00 CET (English support only)
Peru +55 19 2132 5872 +55 19 2132-4640 09.00-18.00 (Brazil Time)
Portugal 080 084 5770 (toll free) +45 48 14 03 91 08.00-23.00 CET 08.00-17.00 (Portuguese Support depending on availability) 17.00-23.00 (After 17.00, English support. Portuguese support depending on availability)
Saudi Arabia +45 48 10 15 01 +45 48 14 03 91 08.00-23.00 CET (English Support only)
Singapore +800-539-274-26 (toll free) +45 48 14 03 91 08.00 am - 5.00 pm (AEST)
South Africa +45 48 10 18 13 +45 48 14 03 91 08.00-23.00 CET (English support only)
Spain 900 994 547 (toll free) +45 48 14 03 91 08.00-23.00 CET 08.00-17.00 (Spanish support available after 9.00 only) 17.00-23.00 (After 17.00, English support. Spanish support depending on availability)
Sweden 020 798 456 (toll free) +45 48 14 03 91 08.00-23.00 CET (English support)
Switzerland French: 0800 837 195 German: 0800 553 084 Italian: 0800 553 085 (toll free numbers) +45 48 14 03 91 08.00-23.00 CET 08.00-17.00 (French, German, Italian support) 17.00-23.00 (After 17.00, English support. Other languages depending on availability)
Taiwan +886 3 475 6914 +886 3 475 6917  
Turkey +45 48 10 15 01 +45 48 14 03 91 08.00-23.00 CET (English support only)
United Kingdom 0800 965 441 (toll free) +45 48 14 03 91 08.00-23.00 CET
Venezuela +55 19 2132 5872 +55 19 2132-4640 09.00-18.00 (Brazil Time)
USA +1 800 446 8989 (toll free numbers) +011 45 48140391 06.00 am - 05.00 pm (MST)



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