2025 Gartner® Magic Quadrant™ for Access Learn why IBM has been named a Leader in Access Management

Verify Customer Identity and Access Management (CIAM)

Deliver engaging, modern, secure digital experiences for customers, partners and citizens

Try it for free Read Kuppingercole’s CIAM report

Deliver a secure, low-friction experience

When customers access your online portal or partners want to collaborate, they expect a safe, frictionless digital experience. 

With the potential for millions of consumer identities and billions of transactions, how can you collect, store and manage data to personalize interactions and still meet privacy standards? With IBM® Verify CIAM solutions, you can deliver seamless, repeatable user experiences that build brand loyalty while reducing the security threat to the enterprise.

 See IBM’s positioning in the passwordless authentication market
Capture

Create simple, branded registration experiences and progressively obtain consumer data with consent to enhance personalized transactions.

 Learn about consent management
Engage

Reauthenticate known users with multifactor authentication (MFA) or passwordless experiences such as social login, by using risk-adaptive approaches.

 Learn about MFA
Manage

Allow users to self-service their profiles to instantly modify attributes, preferences and consent, and enable secure account recovery.

 Learn about profile management
Administer

Manage millions of identities from many non-authoritative sources. Add new apps over time, set fraud prevention policies and integrate systems across the organization.

 Learn about lifecycle management

Gartner Magic Quadrant report in 2024

See where IBM is placed in the most recent Gartner Magic Quadrant for Access Management.

Read the Gartner report

Customer reviews

Resources

Two people working on desktop computers at office
Cost of a Data Breach Report 2025: AI rewrites cyber risk. Explore the new battleground.
Three colleagues gathered around laptop sharing reports
The CIAM for Dummies ebook explores CIAM business drivers, use cases, technology, deployment and planning considerations.
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CIAM professionals discuss protecting consumers and providing delightful digital experiences.
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The buyer's guide provides valuable insight into achieving a strategic CIAM program that modernizes digital experiences.
Take the next step

Want to learn more about modernizing your customer IAM?

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