The 4765 has two on-board batteries which provide critical backup power to a small quantity of internal memory, the clock-calendar, and the tamper-detection circuitry. So that you can maintain the functionality of the coprocessor, a kit containing replacement batteries for the 4765 is available through IBM as a field replaceable unit (FRU). Refer to the Part number information below.
To place an order for a 4765 battery-replacement kit, contact your Americas Call Centers, local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.
Phone: 800-IBM-CALL (800-426-2255) or Fax: 800-2IBM-FAX (800-242-6329). email: For an IBM representative in the US: firstname.lastname@example.org. For an IBM representative in Canada: email@example.com. For an IBM Business Partner: firstname.lastname@example.org.
You can also use the IBM Maintenance Parts website to order a battery-replacement kit.
To display the part number, description, price, and availability, click “Retail store”, enter the battery-replacement kit part number (45D5803), and click the search icon. The order can be completed online or via the phone number provided on the page.
For orders in other countries:
- Call the IBM general information number (800-426-4968) and ask for the general information number for the country, or go to http://www.ibm.com/planetwide and choose the country.
- Call the general information number for the country.
- Ask for the parts phone number for the country.
If you need assistance with obtaining the battery replacement kit or batteries, please contact the Crypto team at email@example.com.