Create an exceptional customer experience
IBM AI-powered solutions help you delight your customers and exceed their expectations. Watson Marketing connects your data across omnichannel campaigns, reveals trends, enables personalized customer journeys, and gives you actionable insights to find and fix customer experience struggles. With Watson Marketing you can drive customer loyalty and increase revenue.
Analysts rank IBM a leader
IBM is an undisputed leader in AI-powered digital marketing solutions according to top research analysts. With more than 1,000 researchers focused solely on artificial intelligence, IBM can help you make the most of your investment.
Get your customer experience right with AI
AI connects data to give you meaningful insights that help you understand the customer journey. You see what’s working and what’s not, across the full path to purchase, so you can personalize and optimize the whole customer experience.
Experience Watson Marketing AI-powered solutions through an interactive demo
See how AI can help you find and engage the right audience, proactively detect and fix friction points, and create a personalized customer experience at scale.
Unleash your team's productivity
AI-powered Watson Marketing helps you get back to being a creative marketer instead of a data analyst. Make more informed decisions at every step of the marketing process so you can save time and exceed your revenue goals. Be a more effective marketer by automating tasks, leveraging customer insights and providing personalized experiences that exceed your ROI expectations. AI helps you drive better results with smarter decisions to increase your marketing team's speed, agility and creativity.
See how Watson Marketing customers are working smarter
AI-powered solutions empower customers to hit the market faster. AI helps them leverage their data and quickly make sense of it. See how AI augments their teams to get insights and optimize their customers' experience to drive growth for their brands.
Analysts rank IBM a leader
IBM is an undisputed leader in AI-powered digital marketing solutions according to top research analysts. With more than 1,000 researchers focused solely on artificial intelligence, IBM can help you make the most of your investment.
Turn insights into innovation with artificial intelligence
Use AI-powered marketing to make connections across your data, get real-time insights faster and automate your campaigns. Find opportunities and deliver better customer experiences.
Experience Watson Marketing AI-powered solutions through an interactive demo
See how AI can help you find and engage the right audience, proactively detect and fix friction points, and create a personalized customer experience at scale.
- Data based on customer case study. Individual results will vary.