Proactive support for your IBM Z® environment

IBM Z Hardware and Software Support offers around-the-clock integrated hardware and software services backed by our global support infrastructure, product expertise, and proprietary analytics tools. Our flexible service options let you choose the right level of support for your IBM Z equipment to help prevent problems and resolve issues more quickly. The world's businesses run on IBM Z. Trust IBM to keep your business running.

Optimize availability

Electronic reports help you improve system uptime and prevent software issues.

Resolve issues more quickly

Gain easier access to high-level technical support to identify and resolve problems.

Improve productivity

Get a single source of information and tools to support your IT staff efficiently and improve business operations.

Powered by IBM Watson

Gain support that is powered by IBM Watson technology and thousands of highly trained employees worldwide.

Hardware and software support

Keep your IBM Z equipment running optimally with trained support for your software, including SoftwareXcel, Linux and other open source software.

Six good reasons to use these services

  • Hardware Support for your IBM Z equipment
  • IBM Z on-off capacity on demand
  • IBM LinuxONE elastic pricing
  • Alert and resolve for IBM Z
  • Expert service delivery
  • Innovative technologies for faster, better response