Get 24x7 same-day response for hardware, remote support for software, and 24x7 support for Severity 1 problems.
Receive all the benefits of Basic Care and add faster response times and client care services with an assigned remote account manager.
Get Basic and Enhanced Care, plus proactive support services designed to help prevent outages – including integrated hardware/software support, microcode analysis, media retention, and code upgrades.
Get 24x7 same-day response for hardware, remote support for software, and 24x7 support for Severity 1 problems.
Receive all the benefits of Basic Care and add faster response times and client care services with an assigned remote account manager.
Add proactive support services to help prevent outages – including integrated hardware/software support, microcode analysis, media retention, and code upgrades.